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Marco Villa
Marco Villa at Heiser Ford Lincoln
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Marco Villa

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.2
50 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.2

50 Reviews

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50 Reviews of Marco Villa

December 07, 2024

Dealership Rating
Employee Rating

A great experience, great costumer service and overall 10 out of 10 rating. Thank you guys so much. More

by oldschool1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 25, 2024

Dealership Rating
Employee Rating

They do great work. service times are generally getting quicker over time and is a positive improvement More

by KURT.KOBERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson

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Nov 25, 2024

Heiser Ford Lincoln responded

Kurt, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 24, 2024

Dealership Rating
Employee Rating

Good together go all the time all good together go for it all the time More

by CRAIGMALLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Lawrence Bledsoe, Michael Wemmer , Robert Petit

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Nov 25, 2024

Heiser Ford Lincoln responded

Craig, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

I really enjoy this dealership. They are easy to schesule with and helpful. I recently learned they jave pick up and mobile services too. More

by LOUISA.EASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 19, 2024

Dealership Rating
Employee Rating

The dealership was very time efficient, the employees were very knowledgeable and helpful. Would recommend to others. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Lawrence Bledsoe, Tom Ikert, Gordon Custer, Michael Wemmer, Cowart Jason , Derrick Bey

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Oct 19, 2024

Heiser Ford Lincoln responded

Thank you for your very kind review, Austin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 19, 2024

Dealership Rating
Employee Rating

I been going to this dealership for over 20 years so I love it and they are very nice More

by MGLORIA896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Tony Perkins , Derrick Bey

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Oct 20, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 17, 2024

Dealership Rating
Employee Rating

Friendly Knowledgeable Didn’t feel like they were taking advantage of me Nice waiting area More

by EGRTAZMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak

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Oct 17, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 09, 2024

Dealership Rating
Employee Rating

Heiser Company Are Bery Professional, They Were Professional And Courteous, When They Start Working On Your Automobile, They Make Sure Everything Is Decent And In Order. More

by Vincent J Bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 09, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us, Vincent. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

September 20, 2024

Dealership Rating
Employee Rating

Great, helpful service. Very courteous staff who go the extra mile. Got me in right away and fixed my tire so I could get on the road again. More

by BSANDERS1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak , Derrick Bey

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Sep 21, 2024

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

September 11, 2024

Dealership Rating
Employee Rating

I was very dissatisfied with my last visit to Heiser Ford. I took my car in for a recall and they didn't fix the recall and some how my steering wheel was damaged. On top of that the manager denied it e More

by KELVINBEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak

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Sep 15, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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