Marco Beltran

Coastal Chevrolet Santa Barbara responded

Hello Joni, thank you for allowing us the opportunity to address your concerns by providing this feedback. We understand that feeling misled can be frustrating. Our advertisements aim to provide clear and accurate information about our vehicles and pricing. We strive to ensure that all promotional materials reflect the accessories and additional features that may come with a vehicle. If there was a misunderstanding regarding what was advertised, we would like to clarify that our intention is to be transparent. We believe that our vehicles are competitively priced, even when factoring the accessories included. We encourage you to compare our prices to similar offerings in the market to see how we stack up. We sincerely apologize for any disappointment this may have caused. Marco did state that he did try to negotiate with you to get you a good deal, but also to make a deal that was feasible for our store but couldn't come to an agreement as you were set on an amount. Thank you once again for taking the time to provide this feedback, and if there is anything we can do to regain your trust please contact us directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Coastal Chevrolet Santa Barbara responded

Hello Tami, thank you for such a positive review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Coastal Chevrolet Santa Barbara responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Coastal Chevrolet Santa Barbara responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!