42 Reviews
Write a Review42 Reviews of Marcial Mercado
October 13, 2023
Car was advertised for just under $23k. Asked for information and they sent me a quote with $3k of mysterious fees. Sent emails asking questions about the fees numerous times to a few peopl Asked for information and they sent me a quote with $3k of mysterious fees. Sent emails asking questions about the fees numerous times to a few people and have not got an answer back yet, that was 5 days ago. I do not think I would buy a car from this dealership. More
August 28, 2022
I would highly recommend them, kind, energetic and they listen! We need more kindness and if you are kind, then in return kindness will be shown. I emailed Ernie GM regarding issues immediately with my ve listen! We need more kindness and if you are kind, then in return kindness will be shown. I emailed Ernie GM regarding issues immediately with my vehicle and was asked to return the vehicle. Jeff, Service Mgmt. went over and above to address the issues found with the vehicle that I purchased and for that, I thank them tremendously! Kyle Rivera, Service Advisor, was exceptional and listened to all my questions regarding the repairs and answered everyone. Mahalo More
Other Employees Tagged: JR Beliveau, JR (Finance) Jeff, (Service Mgmt.), Kyle Rivera, (Service Advisor), Todd (Service)
July 14, 2022
The worst service that these people have in financing 3 times they have promised to help me with my car payment without me offering and in the end they tell me that they cannot help me after they run my cr times they have promised to help me with my car payment without me offering and in the end they tell me that they cannot help me after they run my credit more than 10 times. horrible they made me sign papers for pleasure 👎👎👎👎👎 the worst kept me waiting for 4 hours to tell me that nothing could be done. after they told me yes More
Other Employees Tagged: Maytee Ycaza
January 14, 2022
I am very pleased with the service that I received from the Sales Representative Marcial Mercado! He is a great asset for the Company and very professional with his work! the Sales Representative Marcial Mercado! He is a great asset for the Company and very professional with his work! More
November 23, 2021
Quedamos satisfechos con el trabajo en general del dealer, en especial Marcial el vendedor q hizo todo lo posible por cubrir todas nuestras inquietudes , muy buen trabajo de Jorge el manager , el Fin dealer, en especial Marcial el vendedor q hizo todo lo posible por cubrir todas nuestras inquietudes , muy buen trabajo de Jorge el manager , el Financista y personal de el seguro More
Other Employees Tagged: Jorge Sierra
October 19, 2021
This dealership is beautiful and clean! The staffing is This dealership is beautiful and clean! The staffing is amazing and friendly with all your needs and make you feel like family! Managers, Sales, a This dealership is beautiful and clean! The staffing is amazing and friendly with all your needs and make you feel like family! Managers, Sales, and Parts Department are always so extremely helpful and I'm constantly recommending people to go to Honda of Fort Myers!! More
Other Employees Tagged: Burlin Gibson, Chris Judge , Jorge Sierra, Michael Sanicola Finance Manager, Mike and Manny from Parts Department.
September 02, 2021
This was my first time buying a car, and it was a much better experience than I thought it was going to be. They were extremely helpful with all of my questions, patient when I needed to discuss things wi better experience than I thought it was going to be. They were extremely helpful with all of my questions, patient when I needed to discuss things with my family, and efficient when it came to doing their jobs. I was greeted with a warm welcome and felt comfortable there! They did all they could to find the best options for me based on my needs. More
Other Employees Tagged: Alex DeJesus