Marcial Mendoza

The whole process of buying a used car was seamless, easy and quick. The sales and finance people took care of everything and were knowledgeable and helpful. and quick. The sales and finance people took care of everything and were knowledgeable and helpful. More

by bgray83 Verified Customer Verified Customer

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Everyone here is very nice and accommodating! I would definitely recommend for all services and car needs. I would definitely recommend for all services and car needs. More

by blueeyes9581 Verified Customer Verified Customer

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Excellent customer service and smooth buying process. Good inventory. Definitely would recommend for lexus customers. Good inventory. Definitely would recommend for lexus customers. More

by varun.patel Verified Customer Verified Customer

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I received one of the easiest and best customer service experiences with them. I would recommend them. experiences with them. I would recommend them. More

by Ladyny Verified Customer Verified Customer

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2 nd car I’ve bought there good group of people ! Very satisfied I will be back for my next one ! Very satisfied I will be back for my next one ! More

by BARBARAFOTOPOULOS1187 Verified Customer Verified Customer

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They are awesome , easy to do business with, definitely recommend to anyone looking for a new Lexus or pre owned car recommend to anyone looking for a new Lexus or pre owned car More

by dl1 Verified Customer Verified Customer

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Excellent customer service. My car purchase experience was pleasant and smooth. Highly recommend this dealership. My car purchase experience was pleasant and smooth. Highly recommend this dealership. More

by varun.patel Verified Customer Verified Customer

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The service is courteous and first rate. I'm very happy with my new Lexus! I'm very happy with my new Lexus! More

by alanna.smith84 Verified Customer Verified Customer

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Where do I begin. .. Started with me trying to reach out to the initial sales person who I was linked to when I inquired about the car. Reached out in the morning on Fr .. Started with me trying to reach out to the initial sales person who I was linked to when I inquired about the car. Reached out in the morning on Friday (5/26) and left a voicemail, then tried calling later in the day and was told that he would give me a call after he was done with the customers he was seeing. Needless to say I never heard back so I called Saturday morning and got connected with Marc, another sales person who provided additional pictures and a video of the Lexus I was interested in buying. I was instructed to fill out an application online and provide a copy of the drivers license, which was completed. I was informed they would run the credit the next morning and provide financing options as I preferred to have seamless transaction since I live 2.5 hours away. He understood and agreed to provide all financing options asap. Two days go by with no update. Then I get a call 2PM saying if I come down that same day (5/30, Tuesday) they could make a deal because it is close to the end of the month. I informed him I couldn't just getup and go because I live about 2.5 hours away. I offered to do as much remotely and complete the purchase which didn't seem to be an issue and I was told he would speak with his managers and get back to me. Needless to say I never heard back and he became non-responsive to texts and I finally called back today 6/2 to ask what happened and turns out they sold the car after having me fill out a finance application and all. Open and honest communication would have been appreciated. I would definitely avoid this dealership due to its unethical and unprofessional customer service. More

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Marc in sales and Mike in service were excellent. However, car registration paperwork was not received by DMV and my temporary registration expires in 3 days. However, car registration paperwork was not received by DMV and my temporary registration expires in 3 days. More

by rahshonq Verified Customer Verified Customer

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