Marcellis Smith
Marcellis Smith at Honda of the Avenues
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Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
87 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

4 yrs, 5 mos

4.8

87 Reviews

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87 Reviews of Marcellis Smith

December 31, 2024

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Employee Rating

Excellent service; everything was as expected. Waiting area was nice, clean and also enjoyed the amenities (i.e. water, snacks). More

by vancemd
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 26, 2024

Dealership Rating
Employee Rating

My advisor was informative and very knowledgeable about the process. Thanks for the help I got oil changed and vehicle maintenance done More

by juanforero31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you with a 5-Star experience.

December 24, 2024

Dealership Rating
Employee Rating

Marcellis was very professional , good experience in the process of the services. Good job Thank you . More

by vhs844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Honda of the Avenues responded

Thank you for your business and we are gald to hear that Marcellis was able to provide you with a 5-Star service visit.

December 08, 2024

Dealership Rating
Employee Rating

The service department was able to complete my maintenance and overdue maintenance in the time needed. I use my car to work so they were able to complete everything in one day, thankfully More

by MELISSAMAY2008
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rory Broderick

Dec 09, 2024

Honda of the Avenues responded

Thank you for your business Melissa and we are glad to hear that our service department was able to have you maintenance completed in a timely fashion.

December 07, 2024

Dealership Rating
Employee Rating

The people were friendly and courteous. The maintenance I had done to my cart was a lot quicker than I had expected. More

by GILLEOCHARLES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Dec 09, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to have your vehicle serviced in a timely fashion.

December 04, 2024

Dealership Rating
Employee Rating

Very knowledgeable great work ethic and attention to detail looking out for my best interest More

by RALKWON_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Honda of the Avenues responded

We appreciate your business and for taking time to complete a review of your visit.

November 13, 2024

Dealership Rating
Employee Rating

YOUR DEALERSHIP TAKES CARE OF ME EVERYTIME THAT I COME IN FOR SERVICE. GOOD JOB! More

by michael@edtpro.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 16, 2024

Honda of the Avenues responded

We appreciate your continued business Michael and look forward to providing you with 5-Star experinces in the future.

November 09, 2024

Dealership Rating
Employee Rating

Marcellus was very respectful, prompt, knowledgeable, & reassuring. Look forward to working with him again !! Tm More

by TMBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Honda of the Avenues responded

We appreicate your business and we are glad to hear that Marcellis was able to provide you with prompt, knowledgeable service!

October 29, 2024

Dealership Rating
Employee Rating

Great experience arrived to get oil change and multi point inspection was done in short wait time More

by RSWANSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to get your vehicle serviced in a timely matter.

October 24, 2024

Dealership Rating
Employee Rating

Marcellis is wonderful! He is the perfect mix of professional & friendly and takes time to explain the work being done in an easy to understand manner. I appreciate his care More

by JANNYFANNY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Honda of the Avenues responded

We appreciate your buisness and are glad to hear that Marcellis is able to continue to provide you with a professional/friendly service experience!

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