Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
117 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

5 yrs, 1 mo

4.8

117 Reviews

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117 Reviews of Marcellis Smith

September 07, 2025

Dealership Rating
Employee Rating

Marcellis is my go to service advisor . He's always professional, throughly explains the services my vehicle needs whether it's something that requires immediate attention or up coming main More

by lundysharonr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 22, 2025

Dealership Rating
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Marcellis is always helpful. Sees me when I arrive. He gives a good estimate of how long it will take. Answers my questions. More

by culexman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 27, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Marcellis always takes great care of you and makes your visits smooth and easy.

August 15, 2025

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The customer service was excellent, efficient, and in a timely manner! I appreciate Honda at the avenues More

by SABELLA.STEWART
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you had an excellent and efficient experience and appreciate your support of Honda at the Avenues.

August 05, 2025

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Employee Rating

Good about how long things will take. The person I see is attentive to what I’m concerned about. More

by culexman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Honda of the Avenues responded

Thank you for the kind words! We're glad to hear our team keeps you informed and attentive to your concerns. We appreciate your trust in us!

August 03, 2025

Dealership Rating
Employee Rating

As always, the service department was great. I arrived early for my appointment, was greeted promptly and service was completed within the time frame given. More

by susanfizer
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Honda of the Avenues responded

Thanks for the kind words! We're glad everything went smoothly and appreciate your continued support.

July 26, 2025

Dealership Rating
Employee Rating

I do not feel like writing fifteen words about this dealership. It is a pain in the xxx. More

by bdemosthenous
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2025

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Employee Rating

Marcellis was great. Service was great. The shuttle took us home and came and got us when the repairs were completed. Shuttle was great yoo. More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Honda of the Avenues responded

Thank you for the great review! We’re happy to hear Marcellis and our service team took good care of you, and that the shuttle made things even easier. We appreciate you choosing us!

July 06, 2025

Dealership Rating
Employee Rating

I have visited here twice and Marcellis has been an absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understan More

by LINDSEYADAIR77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jul 07, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Marcellis made your visits a great experience. He takes pride in helping customers feel confident and informed, and we’ll be sure to share your praise with him!

July 02, 2025

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Employee Rating

Amazing job . They are really good on getting all the help you need. Also they shoe me step by step what they are doing. More

by casanova.wilfredo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Honda of the Avenues responded

Thank you! We're glad our team could help and walk you through everything. We appreciate your kind words!

June 04, 2025

Dealership Rating
Employee Rating

Marcellis provided me with excellent customer service. I ask for him when I need to bring in my car. More

by Fischerarchitect
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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