Dealership Experience
25 yrs, 11 mos
18 Reviews
Write a Review18 Reviews of Marc Rochioli
October 31, 2024
I think Marc is great. And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we p And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we pay. I would not have even know had I not seen the sticker on the desk. I feel that is shady. I would have had cash available to pay. And, I should mention, I’m paying with a GM credit card. More
October 29, 2024
Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More
Other Employees Tagged: Robb Whisenant
October 27, 2024
I was in for the Trailer Brake recall: I had those brakes fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a we fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a well oiled machine: took my LB crewcab in and loaned me a 1/2 ton with the Baby Duramax, cool!! A chance to drive that motor that we've been curious about; I saw the badge on a Suburban a year ago. It was nothing like the 2006 LBZ I owned, 3 trucks back. I got my one-ton the next morning with 3 recalls done, had to back and fill to get around the shop-- this is a busy dealership because they are good, and have been on that location for decades. Their good reputation is earned still. More
Other Employees Tagged: Gregg Wiltermood
October 24, 2024
Easy to pull up to the service center and get quickly helped from the service team. helped from the service team. More
Other Employees Tagged: Robb Whisenant
October 15, 2024
Marc and the Silveira service department have been great to work with over the years. I had a bit of trouble scheduling my truck for recall repairs, but once I got there the service and responsiveness were to work with over the years. I had a bit of trouble scheduling my truck for recall repairs, but once I got there the service and responsiveness were excellent. More
September 28, 2024
I purchased my vehicle here and I have had all my service's completed at the dealership and have parse for everything. service's completed at the dealership and have parse for everything. More
Other Employees Tagged: Robb Whisenant
September 22, 2024
Silvera, is an awesome dealership in my experience. They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager More
Other Employees Tagged: Robb Whisenant
September 07, 2024
Great place to buy nice clean dealership grate staff will be coming back sell person real nice be coming back sell person real nice More
Other Employees Tagged: Robb Whisenant
September 03, 2024
Purchased my Jeep in January. The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! More