Marc Perez
Marc Perez at Sullivan Buick GMC

Marc Perez

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Marc Perez

October 23, 2026

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Employee Rating

This is my third vehicle from Sullivan’s and I have never had a bad experience when bringing it in for service. Mark was a great help to me and explained what I was going to need. The next day I called and More

by KENBETZM
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2026

Sullivan Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you’ve had a positive experience at Sullivan Buick GMC, especially with Mark's assistance. It’s our goal to provide top-notch service, and it's great to know that we met your expectations. We appreciate your loyalty and look forward to serving you again with your future vehicle needs! Sincerely, The Sullivan Buick GMC Team

October 21, 2026

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I definitely will come back again. Mark was amazing. Alexa was great definitely come back again. More

by gambee13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden

Oct 22, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Mark and Alexa provided you with an amazing experience at Sullivan Buick GMC. We look forward to welcoming you back again soon! Sincerely, The Sullivan Buick GMC Team

October 18, 2026

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The service I received at Sullivan’s was professional and courteous. In fact, They completed their service prior to the time they had given me. All of the personnel were awesome! I also enjoyed the free coff More

by thesmarthouseproject
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a professional and courteous experience at Sullivan Buick GMC. It's great to know that we completed your service ahead of schedule and that our team made a positive impression on you. We appreciate your kind words and are glad you enjoyed the free coffee! We look forward to welcoming you back next time! Sincerely, The Sullivan Buick GMC Team

October 17, 2026

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Always a good response to maintenance requests at Sullivan Buick. Made to feel welcome and ready to assist in every way. Personnel very friendly and helpful. Thank you for making the experience pl More

by SWAITES05
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Recommend Dealer
Yes
Oct 17, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at Sullivan Buick GMC. Our team always strives to make our customers feel welcome and supported during their maintenance visits. Your kind words about our friendly and helpful personnel mean a lot to us, and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

October 15, 2026

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Marc was great to work with. The combination of Marc and Dylan addressed my issues in a professional manner. More

by Bkran
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden

Oct 15, 2026

Sullivan Buick GMC responded

Thank you for your feedback! It's great to know you had a positive experience working with Marc and Dylan. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

October 10, 2026

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Service was very good, Did not have to wait very long. I highly recommend this dealer to everyone. More

by dunct017
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2026

Sullivan Buick GMC responded

Thank you for your kind words and for recommending us! We’re happy to hear that you had a great experience with our service and that we were able to assist you promptly. We look forward to seeing you again for your future automotive needs! Sincerely, The Sullivan Buick GMC Team

October 07, 2026

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The service I received from the Service Department was excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly ap More

by LMSDRESSAGEINC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Deno

Oct 08, 2026

Sullivan Buick GMC responded

Thank you for your feedback! We're pleased to hear you had an excellent experience with our Service Department at Sullivan Buick GMC. It's great to know that our team was able to take care of your car promptly and minimize your wait time. We appreciate your support and look forward to serving you again! Sincerely, The Sullivan Buick GMC Team

October 05, 2026

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Marc Perez was very friendly and kept me updated on the car and also worked me in on a Friday afternoon, since we planned to leave on the follow Monday to drive to Maryland. Several weeks before our trip t More

by DTHORN4628
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Recommend Dealer
Yes
Oct 06, 2026

Sullivan Buick GMC responded

Thank you for your detailed feedback. We appreciate your kind words about Marc and his efforts to keep you updated. Your experience regarding the repeated visits and seat adjustments is important to us. Our team understands how frustrating it can be to have to readjust your seat settings after service. We aim to provide a thorough and efficient service, and your insights will help us improve our processes at Sullivan Buick GMC. If you have further concerns or suggestions, please feel free to contact us directly. Thank you for choosing us, and we hope to serve you better in the future! Sincerely, The Sullivan Buick GMC Team

September 18, 2026

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Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan. More

by krystlstv
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels! Sincerely, The Sullivan Buick GMC Team

September 18, 2026

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Employee Rating

Did my oil change but did not give me a receipt they said they would mail it to me but I didn’t get it had to call to get a email, no paper receipt, also did not notice mail in rear tire More

by billd598
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2026

Sullivan Buick GMC responded

Thank you for bringing your feedback to our attention. We understand the importance of having proper documentation and the need for a thorough inspection of your vehicle, including the rear tire. If you still haven’t received your receipt, please feel free to contact us directly at Sullivan Buick GMC so the situation and any concerns can be discussed further. Your satisfaction is important to us, and our team is committed to providing a better experience in the future. Sincerely, The Sullivan Buick GMC Team

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