Marc Martinez
Marc Martinez at DeMontrond Buick GMC
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Marc Martinez

Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Marc Martinez

December 16, 2024

Dealership Rating
Employee Rating

Overall great experience given how busy they were. However, I need to give a special shout out to Thomas (Tank) who was a big reason I decided to buy from this dealership. Outstanding customer service More

by micah.woolman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 17, 2024

DeMontrond Buick GMC responded

Micah.Woolman, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Tank's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

May 28, 2024

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My husband and I came in to look at a GMC Sierra 1500, and we were blown away by the ease of the car buying process. Marc, our salesman, was absolutely wonderful. He answered all of our questions, did not More

by jewel2282
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Skinner, Christian Kopeck

May 29, 2024

DeMontrond Buick GMC responded

Hi, Jewel2282! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

May 28, 2024

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Staff was outstanding, explained very clearly. Smooth transition, Love my new vehicle. Will definitely purchased from this dealer again. More

by Ashley S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veronica Herndon, Jeff Hika

May 29, 2024

DeMontrond Buick GMC responded

Hi, Ashley! It brings us great joy to hear that you had a wonderful experience with our team! We are delighted that we were able to meet your expectations and thank you for choosing us for your automotive needs.

May 05, 2024

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Veronica, Juan and Marcus where super helpful and took grest care of me!Juan and Marcus worked really good together to make sure I was taken care of. Veronica and Cooper worked out the best deal for me. G More

by Ashley Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

DeMontrond Buick GMC responded

Thank you, Ashley, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 09, 2024

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Had to be the worst car buying experience I’ve ever had. There is no way in xxxx I would ever use this service or dealership again. I would rather drive 20 miles to the closest GMC dealership rather than us More

by aaron1326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 09, 2024

DeMontrond Buick GMC responded

Aaron, we want you to know that we do strive to give each one of our guests a five-star experience. Your rating shows that you feel we fell short of that mark. We would love to have the opportunity to further look into your most recent visit to our dealership. Would you please send your best contact information, along to us at: feedback@demontrond.com. Thank you so much!

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

Mar 09, 2024

aaron1326 responded

Situation has been rectified from the manager himself. He was able to reach out and have a discussion with me and let me know that I was a value customer. I told him I appreciate that that means more than anything to know that your valued

March 04, 2024

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The group was great to work with, both personally and professionally. From sales to finance, all were so helpful in person as well as for reach back support when needed. First class service! More

by daniel.megason
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Finch, Christian Kopeck

Mar 05, 2024

DeMontrond Buick GMC responded

Thank you, Daniel, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 01, 2024

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Employee Rating

Great experience! Quick, no xx, and Christian made financing smooth and easy! It’s better than Disney! More

by Joy Sandwick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cooper Besett, Christian Kopeck

Mar 02, 2024

DeMontrond Buick GMC responded

Thank you for the fantastic review, Joy! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!