Marc Horton

This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even though I bought it from. They lie make stuff up and charge you for parts you didn’t need. Save yourself some sanity and go somewhere else! By far the worst dealership in the city! Save yourself and go elsewhere! More

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The worst customer service I've ever delr with. After buying a jeep from there the check engine light came on within 2 days. They had it in fir service stating it would be a couple days. 5 days lat After buying a jeep from there the check engine light came on within 2 days. They had it in fir service stating it would be a couple days. 5 days later I still have no vehicle. I had to get rental out of my own pocket, they didn't even offer one. Every time I call they say, they'll look into it and call back. Never call back. Terrible customer service!! More

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Thank you Greg Hensen for fantastic help after the purchase! Twin City will get my business when I am ready for a new vehicle again. The staff…all of them…are a pleasure to deal with! purchase! Twin City will get my business when I am ready for a new vehicle again. The staff…all of them…are a pleasure to deal with! More

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Every time I bring my car there you guys break something Paid $3100 and had to take it back and charged me another diagnostic charge with 4 more things wrong with it not sure why those items didn’t show up Paid $3100 and had to take it back and charged me another diagnostic charge with 4 more things wrong with it not sure why those items didn’t show up on the first diagnostic test More

by julie_elliott Verified Customer Verified Customer

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Had my vehicle for over a week to run a diagnostic test on my ac. Then cost $800 and was never fixed. on my ac. Then cost $800 and was never fixed. More

by harrisrobertmargaret Verified Customer Verified Customer

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It was a little difficult getting information about my car and I was without a car for a week. car and I was without a car for a week. More

by kell_na Verified Customer Verified Customer

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I can't copy and paste the email that I sent to John Cnota because it is too long. The short version is the service was abysmal. Tony Cron was incredibly rude to Marc and I. I have no confidence that tw Cnota because it is too long. The short version is the service was abysmal. Tony Cron was incredibly rude to Marc and I. I have no confidence that twin City Dodge can perform any repairs in a timely manner. The communication was nonexistent. I will be doing everything in my power to avoid both twin City Dodge and Stellantis in the future. If you would like to know more please feel free to contact me More

by dwlowery13 Verified Customer Verified Customer

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I had great service and I was quoted a price that is what I paid.I was treated with respect and informed of everything that was going on. Would highly recommend. I paid.I was treated with respect and informed of everything that was going on. Would highly recommend. More

by p.cruea Verified Customer Verified Customer

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Honest, caring, knowledgeable and very professional! Truly sets the bar high!! Highly recommend for your service needs! Truly sets the bar high!! Highly recommend for your service needs! More

by Janice Gendron Verified Customer Verified Customer

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Excellent service and a very friendly staff. They work hard to satisfy the customer. I have always been very impressed with the dealership. They work hard to satisfy the customer. I have always been very impressed with the dealership. More

by mfoster750 Verified Customer Verified Customer

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