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Marc Gendleman
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21 Reviews
21 Reviews
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21 Reviews of Marc Gendleman
Verified Customer
May 22, 2024
David and Mark in the used car dept. were very helpful in getting me into my next car and taking care of a minor issue with the vehicle after taking delivery. were very helpful in getting me into my next car and taking care of a minor issue with the vehicle after taking delivery. More
by jeffeser
Other Employees Tagged: Dave Davies
December 06, 2023
My experience was everything went very smoothly. My salesperson, Eli, was very professional and helpful. He even went so far as to follow me home to help me get my other vehicle back to my house. T My salesperson, Eli, was very professional and helpful. He even went so far as to follow me home to help me get my other vehicle back to my house. There was one minor cosmetic issue with the car and they promptly took care of it without any hesitation. So, overall it was a good hassle free car buying experience. More
by Vincent
November 25, 2023
The dealership was very helpful and professional. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. More
by wilco220
Other Employees Tagged: Devin Anderson, Christian DeSeve, Alan Hannon, Corey Cross, Michael Lash, Scott Crossman , Melissa Angelis, Travis Bailey, Thom Lamm
October 11, 2023
Young Mark and older Marc absolutely amazing! Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. More
by sergiobtz
Other Employees Tagged: Mark Rivers
July 26, 2023
A horrible buying experience! ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when I left Volvo Cars Annapolis that Friday and next day headed out of town to attend a baby shower. Everything was going fine at the beginning but just as I got onto 395, the misfiring started. Took it to an Audi dealer and they told me the vehicle needs an engine. The combustion chamber is damaged. Not sure whether or not V.C.A. knew about this but things happen and I was hoping for a swift, amicable resolution . . . but here is where things got ugly. Volvo Cars Annapolis and the two Marks, Mark Rivers and Mark Gendleman offered nothing but skirted responsibility and tried to convince me that the Audi dealership I visited are the ones responsible and I should visit them for retribution. In addition, they stated that that dealership is NOT a sanctioned dealership which would void them of responsibility. The back and forth continued and Mark Rivers ended blocking my calls. He stated that I should be satisfied with a replaced spark plug. They also promised to compensate and reimburse my out of town accommodation and expenses, and that too was not done. They took the car back, eventually, but only after my attorney got involved, I contacted Volvo Cars Annapolis ownership and forwarded correspondence to Volvo’s Headquarters in Cologne, Germany. More
by rickygriffith
Other Employees Tagged: Anthony Ferrogine , Mark Rivers
July 05, 2023
Volvo Cars Annapolis went above and beyond what I expected. Miguel and Mark were great to work with. Fair and true to their word. I would recommend this dealership to anyone that asks me about the expected. Miguel and Mark were great to work with. Fair and true to their word. I would recommend this dealership to anyone that asks me about them. More
by Johnnykups1
Other Employees Tagged: Miguel Martinez
