Marc Gendleman

These guys were really great -they worked quickly, gave respectfully but only a little on their price, and made finishing the deal a breeze. respectfully but only a little on their price, and made finishing the deal a breeze. More

by coachdanengler Verified Customer Verified Customer

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Great experience. Beautiful used car (BMW) and very responsive sales team. Pricing was very good. Thank You. Beautiful used car (BMW) and very responsive sales team. Pricing was very good. Thank You. More

by mscan Verified Customer Verified Customer

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David and Mark in the used car dept. were very helpful in getting me into my next car and taking care of a minor issue with the vehicle after taking delivery. were very helpful in getting me into my next car and taking care of a minor issue with the vehicle after taking delivery. More

by jeffeser Verified Customer Verified Customer

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All the people that I dealt with were efficient, pleasant and helpful - a very pleasant experience! Thanks and helpful - a very pleasant experience! Thanks More

by trescon2 Verified Customer Verified Customer

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My experience was everything went very smoothly. My salesperson, Eli, was very professional and helpful. He even went so far as to follow me home to help me get my other vehicle back to my house. T My salesperson, Eli, was very professional and helpful. He even went so far as to follow me home to help me get my other vehicle back to my house. There was one minor cosmetic issue with the car and they promptly took care of it without any hesitation. So, overall it was a good hassle free car buying experience. More

by Vincent Verified Customer Verified Customer

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I just purchased my third car for. our family in four years - my go to car shop, hands down. our family in four years - my go to car shop, hands down. More

by mariaboller219 Verified Customer Verified Customer

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The dealership was very helpful and professional. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. More

by wilco220 Verified Customer Verified Customer

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Young Mark and older Marc absolutely amazing! Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. Wait, I don’t know who’s the younger or older, Lol. But they were great! I truly appreciate the great service. More

by sergiobtz Verified Customer Verified Customer

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Attentive and careful service, delivered at a quick pace. Fair pricing and a quality product. Fair pricing and a quality product. More

by MIKEROBINSONANNAPOLIS Verified Customer Verified Customer

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A horrible buying experience! ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when ! Avoid! Avoid! Avoid! The Audi Q5 I purchased needed a new engine the day after I drove off the lot (day after as in 24hrs). Super excited when I left Volvo Cars Annapolis that Friday and next day headed out of town to attend a baby shower. Everything was going fine at the beginning but just as I got onto 395, the misfiring started. Took it to an Audi dealer and they told me the vehicle needs an engine. The combustion chamber is damaged. Not sure whether or not V.C.A. knew about this but things happen and I was hoping for a swift, amicable resolution . . . but here is where things got ugly. Volvo Cars Annapolis and the two Marks, Mark Rivers and Mark Gendleman offered nothing but skirted responsibility and tried to convince me that the Audi dealership I visited are the ones responsible and I should visit them for retribution. In addition, they stated that that dealership is NOT a sanctioned dealership which would void them of responsibility. The back and forth continued and Mark Rivers ended blocking my calls. He stated that I should be satisfied with a replaced spark plug. They also promised to compensate and reimburse my out of town accommodation and expenses, and that too was not done. They took the car back, eventually, but only after my attorney got involved, I contacted Volvo Cars Annapolis ownership and forwarded correspondence to Volvo’s Headquarters in Cologne, Germany. More

by rickygriffith Verified Customer Verified Customer

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