Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 39

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

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919 Reviews

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Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

March 23, 2021

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Employee Rating

Thanks to everyone at Subaru service. Marc and team diagnose for fuel injection throttle repairs. Maintenance before any troubles always keeps road trips safe and sound!! More

by STEPHENK556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Mar 24, 2021

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask, Stephen. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

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Thank you for service. As usual, everything on time and quick. Hi performance and very profession job. Great service and helped out quickly. I was texted. More

by ARKAN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru we're thrilled to have provided you with five-star service ARKAN56. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

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First time in for service on new/used 2017 Outback we'd just bought from another dealer the month before. Scary problem--all engine lights flashing. Would dit be covered under warranty. They replaced the e More

by peter.hassinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kiara Colon, Kayla Rodriguez, Jamie who brings out your car has a nice friendly attitude.

Mar 24, 2021

Bay Ridge Subaru responded

Thank you for the compliments and five-star rating, Peter. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

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The quality of service is very good, I will continue to go there to solve the problem of the car if necessary. I like it. More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rodriguez

Mar 22, 2021

Bay Ridge Subaru responded

Thank you for your positive rating. We’re happy to see that our team was able to give you a great experience. We look forward to working with you again in the future, Alexander! Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

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Friendly responsive efficient helpful high quality clean well organized accessible professional and so on and so on and so on, and so on, and so on More

by PKETTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Bay Ridge Subaru responded

Thank you very much, PKETTLE. We appreciate the high compliment, and we're so glad you were able to experience our top-notch service here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

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I give them four stars because I'm not sure if during the installation of my in cabin air filter this service, the clip on the right regulating the glove box had the pin hold break It is possible it gave out More

by DENNISV_2281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Bay Ridge Subaru responded

We appreciate your feedback, DENNISV_2281. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

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Good customer service. Friendly and receptive Recall done. Very pleasant surroundings. Oil and filter done as promised .No charge Marc is very accommodating and explains everything More

by SUZANNE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Bay Ridge Subaru responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

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What a great experience. Marc D'Ottavio was so friendly and extremely helpful. He went above and beyond and addressed all of my car issues. I will definitely be back the next time I need service done on my More

by MSECCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

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Service was prompt and efficient. The contactless updates and clean waiting room are a big plus. Marc suggested some enhancements which made a lot of sense. More

by DAVID.GOLUB
Customer Service
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2021

Bay Ridge Subaru responded

Thank you for taking the time to share your 5 star experience with Marc! Please do not hesitate to reach out to us, when we can work with you down the road! Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

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It is always a pleasure dealing with the Bay Ridge Subaru dealership. Everyone is super attentive and kind. Great service and great team. Thank you, Domenic More

by CINEMOD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Mar 16, 2021

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We'd love to assist you again. Sincerely, Tom Ruggiero, Dealer Principal

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