Marc Brennan | Page 4

I have purchased 8 cars in the past for husband, myself, and my son and always went to at least 2 dealerships before buying anything. When I decided it was time for the 9th, I chose the Explorer and started and my son and always went to at least 2 dealerships before buying anything. When I decided it was time for the 9th, I chose the Explorer and started my dealer search. My first stop was Tom's Ford and it was my only stop! Marc Brennan worked with me and together we "built" the vehicle. He made sure everything I wanted was on the order and even made some suggestions that were helpful. We then started going over pricing without a hidden computer screen, everything was out in the open, no secrets! He then informed me it would take about 8 - 10 weeks for delivery. About three days later, Marc called to inform me that he sent my order in, and gave me the exact date that Ford would start assembly on my SUV. He also let me know that delivery would be 3 - 4 weeks! 3 weeks later Marc called to let me know my Explorer was ready for me to be picked up. When I got there, we went over everything in the vehicle, and made sure everything I ordered was installed. I then sat with Keith Ozut in finance, also a stress free experience! He explained everything in detail, and again, without a hidden computer screen. He actually saved me money! This is the first time I bought a vehicle at the first dealer I went to. With the great, friendly, and hassle free experience I had, when it is time for #10, I know I only have to make one stop TOM'S FORD! More

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I was in the market for a new vehicle had been looking at the Ford Escape for years and finally decided to look more seriously. I built the Escape with the features I wanted on line and sent it to Tom's For the Ford Escape for years and finally decided to look more seriously. I built the Escape with the features I wanted on line and sent it to Tom's Ford for two reasons, 1.) they were close by, and 2.) most importantly I had positive experience with them on a previous new car purchase many years ago. I was first contacted by their internet sales rep Terry, who after several weeks of working located a vehicle very similar to the one I built on line. The Escape was at another dealer, prior to having it brought over to Tom's I came in for a test drive in a comparably built Escape. This is when I met Marc, the salesman I dealt with for the remainder of the purchase. Marc was great, very professional, friendly and courteous. He went over the Escape in detail prior to and during the test drive. After a very positive test drive I agreed upon a purchase price and Marc took care of transferring the vehicle to Tom's and ensuring that I had everything I wanted on the Escape. Marc contacted me when the vehicle was ready, when I arrived we went over the vehicle again and finalized the paperwork. When Marc and I were done I was introduced to Scott who went over all the financing and extended service plans with me in detail ensuring I had the coverage I wanted and no more. Prior to my leaving Marc went over the Escape again, it was a lot to take in and I was certain I would have questions later. Marc assured me he would be available to answer any questions I might have at any time and to not hesitate to contact him. There was no pressure at any time from start to finish and everyone I encountered was focused on ensuring I had a positive experience. I am happy to have selected Tom's to purchase the vehicle, was not disappointed and look forward to a good working relationship in the future for maintenance on the Escape and future purchases. I would highly recommend this dealership. More

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Walked into Tom's to check out a new F-150 with plans of saving my money for another time, but the staff ended up really helping me out and giving me a price that allowed me to get my new truck a week la of saving my money for another time, but the staff ended up really helping me out and giving me a price that allowed me to get my new truck a week later! Matt was super friendly and worked with me for hours to find the perfect truck and Marc made an awesome effort to make delivery asap. Scott, the finance guy was also very informative and patient. Overall I had a great experience and will be returning! More

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They make you feel comfortable, they take you through the process and make sure you understand it all. They are friendly and not just because you are a customer. I have bought or leased 6 cars from the process and make sure you understand it all. They are friendly and not just because you are a customer. I have bought or leased 6 cars from them and have yet to be dissatisfied with them. Finally convinced my father to buy his car last year from them. More

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This is the 2nd car I leased from Toms Ford. I leased a 2012 Ford Edge a couple of years ago and I loved it, but the lease was almost over so I turned it in for the Early Bird Program. Enrique Cuzzi was 2012 Ford Edge a couple of years ago and I loved it, but the lease was almost over so I turned it in for the Early Bird Program. Enrique Cuzzi was great in explaining how the program worked to me and processed everything for me within a matter of minutes. Marc Brennan was my salesman again as he was last time and once again he was helpful and professional. He did everything possible to get me exactly what I wanted at a price I could afford.He even got the ball rolling on the paper work hours before I came in so the whole process of getting my new 2014 Ford Escape took no more than an hour from beginning to end. At the end, I dealt with Scott Nusbaum in finance and he was an absolute pleasure to deal with.He explained everything to me in detail and had me laughing the entire time. Overall, the service I have always received from Toms Ford over the past two years has been friendly and professional. I am already enjoying my Ford Escape and I have no doubt I will be dealing with Toms for many more years to come.. More

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I have been a long term customer of Tom's Ford and continue to be pleased with both the sales and service provided at this dealership. They have more than a few employees that have been there for man continue to be pleased with both the sales and service provided at this dealership. They have more than a few employees that have been there for many years which speaks well about the management of the dealership, and which allows me to build relationships with people I can trust. I have purchased of 20 cars from Tom's Ford and recommend them without reservation. More

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The entire process was hassle-free and transparent. Marc Brennan signed me up for an additional rebate, which worked out great. The entire process was much easier than I had anticipated - and I love the ca Brennan signed me up for an additional rebate, which worked out great. The entire process was much easier than I had anticipated - and I love the car. High marks all around More

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I have now bought my 3rd car at Tom's Ford. Everytime the expereince has been non painfull, no hasssle, and pure honesty. I'd reccomend Tom's to anyone the expereince has been non painfull, no hasssle, and pure honesty. I'd reccomend Tom's to anyone More

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Went in to trade in my lease and get a new vehicle. The staff was very helpful and Marc did a great job working with me to get me a great deal on the vehicle I wanted. Would definitely recommend this deale staff was very helpful and Marc did a great job working with me to get me a great deal on the vehicle I wanted. Would definitely recommend this dealer to friends. Thanks! William G. More

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I have been a customer of Tom's Ford for about 16 years, I just leased my 6th vehicle through this dealership. They have always been very cordial and friendly. They always go out of their way to get years, I just leased my 6th vehicle through this dealership. They have always been very cordial and friendly. They always go out of their way to get me what I want for as close to price as I'm looking for. Enrico has been my salesman for the last 3 vehicles, but over the course of this visit was promoted to a new position. He made the transition over to my new salesman Mark very easy. Mark was very knowledgeable and helpful when It came time to leave with my new car. Thank you, I'll definitely be back and send others looking to buy fords to this dealership. More

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