Marc Boomsma
Marc Boomsma at BMW of Orland Park
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Marc Boomsma

Service Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Marc Boomsma

January 25, 2025

Dealership Rating
Employee Rating

I have a very excellent experience with Orland Park BMW. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. More

by aalalji
Recommend Dealer
Yes

Other Employees Tagged: Sid Armoush

Jan 27, 2025

BMW of Orland Park responded

Aalalji, we're delighted to hear that Sid provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience and enjoy driving your new car!

January 23, 2025

Dealership Rating
Employee Rating

Service was great did not have to wait to take car out for drive car Wass right in front More

by KAYCVESPI
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder, Mark Bugajski

Jan 23, 2025

BMW of Orland Park responded

Thanks for the awesome review of BMW of Orland Park!

January 15, 2025

Dealership Rating
Employee Rating

A very good inventory and great customer service. It definitely felt welcoming and I'm enjoying my purchase. More

by darryldbh3
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante

Jan 15, 2025

BMW of Orland Park responded

We're delighted to hear that you felt welcomed and are enjoying your purchase from BMW of Orland Park! Thank you for highlighting our inventory and customer service. Safe travels in your new ride!

January 08, 2025

Dealership Rating
Employee Rating

Great service. Very friendly staff and eager to help customer. It was great experience to buy the car More

by New app
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos, Matt McCormack

Jan 08, 2025

BMW of Orland Park responded

We're delighted to hear that you had a great experience with our friendly and helpful team at BMW of Orland Park. Thank you for choosing us, and enjoy your new car!

January 07, 2025

Dealership Rating
Employee Rating

I always receive and appreciate great service. That’s the reason I keep coming back for all my cars. More

by lfvilla118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our service keeps bringing you back. We look forward to assisting with all your future car needs!

January 05, 2025

Dealership Rating
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This Dealer provided Great service. Very easy and quick, a very seamless way to lease my new BMW. More

by CONNIE_DUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin and Tommy Alonso (Brokers)

Jan 06, 2025

BMW of Orland Park responded

Thanks so much, Connie. We look forward to your next visit to BMW of Orland Park!

January 02, 2025

Dealership Rating
Employee Rating

BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 More

by Randome0989000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 04, 2025

BMW of Orland Park responded

It's disappointing to hear about your recent experience, especially given your history with us. We strive for excellent communication and customer loyalty, so it's concerning that we fell short this time. Your feedback is important, and we'd like the opportunity to address these issues directly with you. Please feel free to reach out at your convenience. Thank you, Anthony Paramo - General Sales Manager - 7084604545

December 31, 2024

Dealership Rating
Employee Rating

All of the sales-personnel were very professional and knowledgeable. They were patient and encouraged questions. All of my questions were answered in a timely matter. Even the facility itself was of grea More

by cinweather
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 01, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team provided professional and knowledgeable service, and we're glad the facility met your expectations. We appreciate your feedback!

December 29, 2024

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Employee Rating

Victoria Kendra was great, very knowledgeable about the vehicle I purchased. Her sales mgr. Answered all my questions. More

by MONEY45.TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph DiGiovanni

Dec 31, 2024

BMW of Orland Park responded

It's fantastic to hear that Victoria and her sales manager provided you with knowledgeable service at BMW of Orland Park. We appreciate your feedback and hope you're enjoying your new vehicle!

December 05, 2024

Dealership Rating
Employee Rating

Service was good but slow. Bought a new car two weeks ago. Had a problem with the prior car. It was sold to me with an undisclosed mileage discrepancy, Worked with Ohara fo More

by RGOBCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen, Mark Bugajski

Dec 09, 2024

BMW of Orland Park responded

Thank you for sharing your experience. It's concerning to hear about the issues with both vehicles and the service delays you've encountered. We strive for efficient and transparent service, so I apologize if we fell short in this instance. If you'd like to discuss these matters further or need assistance, please feel free to reach out directly at your convenience. Thank you, Brian Coster - Service Manager - 708-460-4545

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