Marc Bales
Marc Bales at Lexus of Chattanooga
Refer Me

Marc Bales

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
253 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

5 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Specialties & Trainings

Finance Manager

Lexus

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5.0

253 Reviews

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253 Reviews of Marc Bales

April 07, 2025

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Employee Rating

Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

by paula082768
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Recommend Dealer
Yes

April 02, 2025

Dealership Rating
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Mr. Bales was professional throughout the process of purchasing my vehicle. He was able to answer all of my questions without hesitation. More

by Rhirko82
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Recommend Dealer
Yes

April 02, 2025

Dealership Rating
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I wanted to take a moment to share my experience with purchasing a vehicle recently. It was honestly one of the smoothest experiences I have ever had. The dealership was impeccably clean, which immediate More

by Bcworley
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Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
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Mark was a pleasure to work with. The finance man presented warranty options but did not pressure to purchase them. Good overall experience. More

by Cvillevol
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Recommend Dealer
Yes

March 20, 2025

Dealership Rating
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It was such a pleasure! ! Marc Bales was great. I’ve experienced several vehicle purchases, this was the smoothest ever. Marc listened closely to what I wanted, went and fou More

by jenofrye
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Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

March 18, 2025

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Employee Rating

Marc Bales was the perfect sales person. Not only was he knowledgeable but stayed in constant contact with us the whole transaction. We were grateful for his good care. Justin, the finance p More

by marshallmhm
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Recommend Dealer
Yes

Other Employees Tagged: Justin Hendrick

March 18, 2025

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Employee Rating

I had a hard time with my selection. Exterior/Interior? I just couldn't decide. My salesman (Marc Bales) was patient with me and we found the right Lexus for me. They have a standard at More

by KITTY CLARK
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Recommend Dealer
Yes

March 18, 2025

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We absolutely love doing business at Lexus of Chattanooga. It is always a great buying experience and the best service anywhere. More

by timapr07
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

Fred Fortson was excellent from start to finish. It was a smooth and easy process. More

by Tony
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Justin Hendrick

Mar 10, 2025

Lexus of Chattanooga responded

Thank you so much for your kind words! We're thrilled to hear that Fred provided you with such an excellent and seamless experience from start to finish. His dedication to making the car-buying process smooth and easy truly makes a difference. If you ever need anything else, we're here to help. Enjoy your new vehicle, and we look forward to seeing you again soon!

January 29, 2025

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Employee Rating

Lexus of Chattanooga was a wonderful car purchase experience. Unlike anything I’ve ever experienced at a car dealership. No pressure, straightforward and professional experience. Marc, Justin and Jac More

by Beth B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Lexus of Chattanooga responded

Thank you, Beth, for your amazing review! ⭐️ We’re so glad to hear that your car-buying experience at Lexus of Chattanooga was unlike any other—no pressure, straightforward, and professional. Marc, Justin, and Jackson are thrilled to have made such a positive impression. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle!

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