Dealer Reviews
Cars for Sale
Dealer Log In
Manuel Martinez
Manuel Martinez | Page 7
Service Advisor
Honda of Fort Worth
3400 West Loop 820 South
Fort Worth, TX 76116
153 Reviews
A little about myself, I began my journey in the automobile industry in January of 1997 after about 12 years in retail grocery during and after my time in college. I began in sales and eventually moved into service so I could spend more time with my then your family. Fast forward to now and I have been with this dealership for 25 plus years because I love the people I work with. Both customers and employees. I look forward to working with you.
Read moreDealership Experience
25 yrs, 6 mos
Industry Experience
29 yrs, 6 mos
Languages Spoken
English
153 Reviews
Write a Review
153 Reviews of Manuel Martinez
September 30, 2019
Fast and excellent service Always gets me in right away and very fast service. Good at advising any issues and what can be delayed if need be. Always helpful in answering any qu Always gets me in right away and very fast service. Good at advising any issues and what can be delayed if need be. Always helpful in answering any questions I have. More
by Highpockets
September 27, 2019
Great Service Honda of Fort Worth Service Department has taken care of us for many years. From oil changes to tires to repairs they have always done an excellent jo Honda of Fort Worth Service Department has taken care of us for many years. From oil changes to tires to repairs they have always done an excellent job in a timely manner. My most recent visit was a tire that was going flat, and they quickly had me out and back in the road. More
by MHulse
September 26, 2019
Manny was fantastic. I was really frustrated when Honda would not help me out on an issue that had an extended warranty out on it for 8 years, unlimited miles (due to the I was really frustrated when Honda would not help me out on an issue that had an extended warranty out on it for 8 years, unlimited miles (due to the fact the original purchase date was 8 years and 1 month ago). I have taken good care of the van and have utilized a local mechanic for all my vehicles for 20 years and was told the extended warranty wouldn’t be even considered past the date because I had only been to a Honda dealer once in the 4 years since I had purchased the vehicle. Manny listened to my frustrations and then worked hard fo time to keep my repair costs down even after some other issues were found as the work was being done. His clear communication, patience, and understanding were second to none. I am still extremely upset with Honda, but I am extremely grateful for Manny and the work he did on my behalf to make the experience of the repairs a fantastic one. Honestly, I probably won’t be a Honda again after what transpired, but with this van I will seek out Manny if and when I have other issues with it as long as I own the vehicle. More
by Peter
September 22, 2019
Recall work Manny was informative as he explained in “layman’s” terms the work being done. I was pleased with his professionalism and knowledge.My first experien Manny was informative as he explained in “layman’s” terms the work being done. I was pleased with his professionalism and knowledge.My first experience with this maintenance department was positive. More
by Rick Thalman
September 20, 2019
Best Service after a stressful afternoon! After a rough afternoon and coming out to my car not starting.....Honda was able to get me in and took care of my battery all while pulling in at 5:45 After a rough afternoon and coming out to my car not starting.....Honda was able to get me in and took care of my battery all while pulling in at 5:45 to the dealership! Thank you for helomg this single lady out! More
by Rikka
September 17, 2019
Quick service It’s always super quick and easy getting everything done, everyone is always so nice and helpful which is why i love bringing my car here. It’s always super quick and easy getting everything done, everyone is always so nice and helpful which is why i love bringing my car here. More
by Adriana Gonzalez
Other Employees Tagged: Bryan Byrd , Teddy Arredondo, David Dingman, Kent Ferguson, Matthew Fleming, Jacob Hernandez, Brandon King, Randal McClanahan, Steve Zavala
September 13, 2019
Excellent service as always! I was met promptly, informed of the maintenance procedures to be done, given an approximate wait time & the cost estimate. Services reviewed, delivere I was met promptly, informed of the maintenance procedures to be done, given an approximate wait time & the cost estimate. Services reviewed, delivered on time and @ the cost estimate. More
by Hondas4ever
September 06, 2019
Excellent customer service my vehicle has few more things to fix and I’m definitely coming back is so nice dealing with professional and people who know what they are doing. Th my vehicle has few more things to fix and I’m definitely coming back is so nice dealing with professional and people who know what they are doing. Thank you again extremely happy with the service. Abdullah Santiago More
by Abdullah Santiago
September 05, 2019
Went because of a recall notice and received great service. I have never gone anywhere else for service because of the great attention to detail and explanation of what repairs are needed. Feel like price is fa I have never gone anywhere else for service because of the great attention to detail and explanation of what repairs are needed. Feel like price is fair and trust the service. More
by gma23
Other Employees Tagged: Teddy Arredondo
August 28, 2019
Great quick service Manny Fernandez explained everything very easy and to remember and understand. He also estimated the time to be longer so I was happy when he came int Manny Fernandez explained everything very easy and to remember and understand. He also estimated the time to be longer so I was happy when he came into the customer service room sooner than expected More
by Sanmic25
