Manuel Cruz
Manuel Cruz at Fremont Toyota

Manuel Cruz | Page 5

Sales

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Manuel Cruz

December 22, 2024

Dealership Rating
Employee Rating

Every things was Excellent and I have been treated very well and in a freandly manner More

by mas.jourablou
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Trade-in Experience
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Recommend Dealer
Yes

December 22, 2024

Dealership Rating
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The standard sleazy behavior and practices of car dealers with the big markups when the inventory was low during the pandemic, I have steered 3 potential customers away from doing business with them. More

by manintheshop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Taguinod

Dec 28, 2024

manintheshop responded

Den of thieves is the best way to describe them. Yes, the lot is empty, but we all know that's engineered to create an artificial shortage by the manufacturer (supply and demand), all you have to do is look across or down the street to see that other brands have a close to a full inventory of new cars. The sales manager wanted an ADM of $8,000 above MSRP! In no way would I give in to their greed, to make a long story short eventually got the RAV4 Prime for $3,000 over MSRP, if it was not for my wife I would have gone to Tesla, all in all I can't say it was a very positive experience. The following day I changed my mind on a lifetime battery warranty that was included in the sales agreement, and I called them stating that I did not want it so was returning to the dealer to cancel it, once I got there the finance manager said it cannot be canceled. Major waste of time, thanks. However, I do want to give a shout out to the internet sales manager who made the process a bit more pleasant, but for the most part I cannot recommend this business or the traditional dealership in general since there are many EV startup companies that do not have ADM or Additional Dealer Markups.

November 27, 2024

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If you have good credit make an offer. If you don’t need packages don’t buy them. Read the final print and ask if the packages are a must don’t let them charge you something you really don More

by dianamanzano
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Cesar Arriola

November 27, 2024

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everyone was very professional. kind and friendly. answered all my questions. kourosh was amazing. it was my first time purchasing a car and he made me feel at ease through his outs More

by olaykathleen
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kourosh Ehsani

November 15, 2024

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Employee Rating

Atienden de muy mala gana el trato al servicio al cliente no es bueno te responden de muy mala gana aparte no son muy honestos te quieren robar a ojos vistos la verdad compré el carro porque ya lo necesitaba More

by eliasg1212121mail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Taguinod

Nov 21, 2024

Fremont Toyota responded

Gracias por compartir sus comentarios. Lamento que haya experimentado un servicio al cliente insatisfactorio y que haya sentido que no fuimos honestos en el proceso. Esto no refleja nuestros valores ni el nivel de servicio que queremos brindar. Me gustaría entender mejor su situación y buscar una solución. Por favor, contácteme directamente al numero 510-252-5400 o A emoreno@fremonttoyota.com para discutir cómo podemos enmendar esto para usted. Agradezco su paciencia y espero poder recuperar su confianza. Atentamente, Efrain Moreno

October 26, 2024

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Excelente atención y servicio esperamos poder seguir siendo clientes fue ña primera experiencia con toyota More

by OFEVASQUEZ1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arriola

October 19, 2024

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Employee Rating

Excellent service from Manuel from start to finish. He made the buying experience 5 stars. More

by charitoa123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 12, 2024

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Employee Rating

For the first time I have been to Fremont Toyota and both salesman’s Carlo and Manual are very nice and helpful. I live in San Jose city and bought my vehicle in Fremont because I found the car that I want More

by MICHAELLEE95148
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlo Azarcon

September 02, 2024

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Employee Rating

Manuel and Wilber were awesome! Very helpful and friendly. Kept a smile on my face the whole time. More

by JENKILLIPS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wilber Flores

August 29, 2024

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Employee Rating

We were treated with respect and courtesy The service was good, just a few errors occurred in the loan, but overall not bad More

by EMILIO13151971
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MAGALE CRANDALL

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