Manual Roa

Everyone here is super friendly. Manuel was very helpful and would recommend anyone to them! Manuel was very helpful and would recommend anyone to them! More

Report | Print

Super helpful when dropping off my car to be serviced. I’m always greeted with a smile and kept updated throughout the entire visit. Also, very important to me- getting a ride is always super fast and eas I’m always greeted with a smile and kept updated throughout the entire visit. Also, very important to me- getting a ride is always super fast and easy! More

Report | Print

Bait and switch marketing. When it comes down to signing your loan documents, look out for the $3,000 in mandatory accessory (JUNK) fees. Waste of time. And don't bother asking Manny the sales manager for h your loan documents, look out for the $3,000 in mandatory accessory (JUNK) fees. Waste of time. And don't bother asking Manny the sales manager for help, no integrity and argumentive. Expected more from an Audi dealership. More

Report | Print

Beware. I was interested in a 2018 Audi A5. I had turned in my 2017 Challenger due to lemon law and I was given a check for payments made. I was told by Manuel Roa that they would work on a deferred down pa in my 2017 Challenger due to lemon law and I was given a check for payments made. I was told by Manuel Roa that they would work on a deferred down payment to allow the funds hit my account so I wouldn’t be with out a car. I said are you sure because I do not want to waste my time of a deal can’t be made. He said “don’t worry about it we’ll definitely figure something out, just come down so at least you can test drive the car and go from there.” I arrive and Manuel is no where to be found and I’m pawned off to another salesman, Ari. I asked where Manuel, we don’t know he might be dropping off another customer. I spent two and half hours at the dealership to come to the end con conclusion that they would not honor what Manuel said and they even told me they called him and that he never said they could do a deferred payment for me. What a liar! Deceptive tactics to get you down there at any cost! Hmm and he never did come back to the dealership after “dropping off” a customer. More

Report | Print

Audi Q3 from DCH Oxnard My wife and I just purchased a used Q3 from DCh Audi, Oxnard. What a pleasant experience that was! Manny, our sales person was on the task and made su My wife and I just purchased a used Q3 from DCh Audi, Oxnard. What a pleasant experience that was! Manny, our sales person was on the task and made sure everything about the car was taken cared of for us. The account personnel, Andrea did an extra effort for the smooth process of the finance. The dealer accommodated our situation and drove to our place to complete all needed documents. We are delighted from the service provided to us! Keep it up. More

Report | Print

DCH Audi Oxnard was great I had a truly wonderful dealer experience here at DCH Audi Oxnard. First off, I had contact with them by email and they were very responsive and I ha I had a truly wonderful dealer experience here at DCH Audi Oxnard. First off, I had contact with them by email and they were very responsive and I had already comparison shopped but they beat my best offer. I drove up to Oxnard all the way from Long Beach and it was worth the drive, the deal was just as outlined and the were both professional and friendly. many thanks. More

Report | Print

I made deal and they did not honor I was very close to buy a used car. I made deal with Damien for $30500 and he said he will take care of the issue with the cracking noise from the MMI I was very close to buy a used car. I made deal with Damien for $30500 and he said he will take care of the issue with the cracking noise from the MMI display closing. We shook hands on the deal and once he find out from the service it cost $700-$800 for the parts for permanently fix the broken MMI display mechanism he step back and did not honor the deal what we just made. More

Report | Print

Best car buying experience yet I was in the market for a new Q7 and spoke, texted and/or emailed several Audi dealerships within 100 miles of home. With my set budget, Manuel Roa a I was in the market for a new Q7 and spoke, texted and/or emailed several Audi dealerships within 100 miles of home. With my set budget, Manuel Roa and the team at DCH Audi of Oxnard had the Q7 I wanted and right on budget. Unlike other dealerships, they understood my budget and never tried to "over-sell" me and worked to get me into perfect Q7 for me. At 70 years old, I'd have to say this was the BEST car buying experience yet. More

by allan9 Verified Customer Verified Customer

Report | Print

Best experience Great dealership, very low key, super friendly. Got a great deal! Would recommend to friends and family. Would definitely buy from this dealership in Great dealership, very low key, super friendly. Got a great deal! Would recommend to friends and family. Would definitely buy from this dealership in the future More

by ursula.sutherland Verified Customer Verified Customer

Report | Print

DCH went Above and Beyond! As a first time car buyer, the stress of this process was incredible. We had already done a ton of negotiating with not much luck on a real deal. We c As a first time car buyer, the stress of this process was incredible. We had already done a ton of negotiating with not much luck on a real deal. We called DCH on Sunday and by Monday morning (by phone!) we had a deal. And Manual, our salesperson, was the best! He was great to work with - he drove out of town to get the car we wanted from their sister lot and delivered it to us! That's service! He even spent time with my husband and I on all of the functions of the car. Thank you, DCH! More

by cmaguire Verified Customer Verified Customer

Report | Print