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Manny Montanez
Manny Montanez at Covina Volkswagen
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Manny Montanez

Service Manager

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Manny Montanez

April 16, 2025

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Employee Rating

Charles had helped me as well as a girl (didn't get her name). Both had been great! More

by FAHIM.ZAMAN.1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles

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Apr 17, 2025

Covina Volkswagen responded

We're grateful for your 5-star review, Fahim! It's wonderful to hear that Charles was able to provide you with great service at Covina Volkswagen. We look forward to assisting you again!

April 15, 2025

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Great professional service EVERY TIME! ! They are my go to dealership. I recommend them to everyone More

by AKAWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Covina Volkswagen responded

We're grateful for your high praise! It's wonderful to know that our consistently professional service at Covina Volkswagen has earned us your loyalty. Thank you for recommending us; we look forward to serving you again!

April 06, 2025

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My appt was for 10am, car wasn’t ready until 2:15pm. What is the point of an appointment then? More

by HEATHERBELLe3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 08, 2025

Covina Volkswagen responded

Thank you for your feedback and for your business, Heather. While appointments help us manage workflow, delays can occasionally occur. We understand your frustration and appreciate your patience. We’re always working to improve our scheduling and communication to better meet expectations. If you’d like to discuss your experience further, we encourage you to contact our service department directly or send us your contact information so we can reach out.

March 15, 2025

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My car was due for a recall repair. I got a loaner while my car went to a safety recall. Staff was very attentive and understanding. More

by AARONPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Covina Volkswagen responded

We appreciate your 5-star review, Aaron. It's great to know the Covina Volkswagen team was attentive and understanding during your recall repair. We're here for any future needs, thank you for choosing us.

March 10, 2025

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The service took several hours and the it was professional and friendly. Keep up the good job. Thank you! More

by complink11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Covina Volkswagen responded

We appreciate your 5-star feedback. At Covina Volkswagen, we strive to offer friendly and professional service. We're glad you had a good experience with us. Please come back anytime!

March 07, 2025

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Super friendly employees who made the whole thing very easy. Would definitely recommend to others! More

by KIMFLORES7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you, Kim, for your kind feedback on our team at Covina Volkswagen. We're delighted to hear your experience was a breeze and we appreciate your recommendation. Come back anytime!

March 02, 2025

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Prompt service, clean space to wait, friendly personnel , good telephone skills! My car gets washed when it gets service ! More

by FRAUSTO.MARY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your 5-star review, Mary. At Covina Volkswagen, we strive to provide prompt service and a welcoming environment. We're glad you appreciated our friendly team and the cleanliness of our waiting area. Your feedback is highly valued, and we hope to continue serving your car needs. Come back anytime!

February 26, 2025

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Employee Rating

Great customer service, Ruben is great and very professional. Fast and friendly staff, tha k you More

by RDDUKE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

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Mar 10, 2025

Covina Volkswagen responded

We truly appreciate your 5-star review! It's wonderful to hear that Ruben and the rest of our team at Covina Volkswagen provided you with excellent service. Thank you for your kind words. We look forward to serving you again!

February 23, 2025

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Employee Rating

Good, reliable service. I just get in front of the TV and watch something, at dealership, before you know it's time to go. More

by ahanimrod5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you for sharing your experience at Covina Volkswagen, we appreciate the 5-star review. We're glad to hear you enjoy our reliable service and comfortable waiting area. We look forward to assisting you again!

February 20, 2025

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Employee Rating

My third VW purchase and the first time with Covina Volkswagen. Best car buying experience I have ever had,, ever. From the sales staff, to management and finance and the detail department. Exceptio More

by ryankeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Muniz, David Munguia, Joshua Martell, Ali Khasdaei , Laura in Finance

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Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your kind words, Ryan. It's wonderful to hear that your experience with Covina Volkswagen was the best you've had! We truly appreciate your recommendation and are looking forward to serving your automotive needs in the future.

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