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Manny Montanez
Manny Montanez at Covina Volkswagen
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Manny Montanez

Service Manager

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Manny Montanez

April 25, 2025

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Employee Rating

Ruben in particular, has consistently been very helpful every time I’ve been there. The Covina VW service department has overall greatly improved the general experience of being a first time VW owner. More

by DDODELL2001
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Recommend Dealer
Yes
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Apr 27, 2025

Covina Volkswagen responded

We're thankful for your 5-star feedback. It's great to know Ruben and our service department at Covina Volkswagen have been helpful in enhancing your first-time VW ownership experience. We look forward to your next visit.

April 22, 2025

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Employee Rating

They offered me a courtesy ride, I declined it but the thought is what counts More

by FAMCANAL
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Workmanship
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Recommend Dealer
Yes
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Apr 23, 2025

Covina Volkswagen responded

We appreciate your kind words about Covina Volkswagen. It's our pleasure to offer thoughtful services like courtesy rides. We're glad to hear you valued the gesture. We look forward to serving you again in the future!

April 20, 2025

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Very professional and fast, high quality service. Would recommend for any Volkswagen purchase in Covina. More

by JPCOOK3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Sandoval

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Apr 21, 2025

Covina Volkswagen responded

Thank you so much! We appreciate your kind words and recommendation. Your positive comments about our professional service and quickness at Covina Volkswagen are wonderful to hear. Please come back anytime!

April 16, 2025

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Charles had helped me as well as a girl (didn't get her name). Both had been great! More

by FAHIM.ZAMAN.1980
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles

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Apr 17, 2025

Covina Volkswagen responded

We're grateful for your 5-star review, Fahim! It's wonderful to hear that Charles was able to provide you with great service at Covina Volkswagen. We look forward to assisting you again!

April 15, 2025

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Great professional service EVERY TIME! ! They are my go to dealership. I recommend them to everyone More

by AKAWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Covina Volkswagen responded

We're grateful for your high praise! It's wonderful to know that our consistently professional service at Covina Volkswagen has earned us your loyalty. Thank you for recommending us; we look forward to serving you again!

April 06, 2025

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Employee Rating

My appt was for 10am, car wasn’t ready until 2:15pm. What is the point of an appointment then? More

by HEATHERBELLe3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 08, 2025

Covina Volkswagen responded

Thank you for your feedback and for your business, Heather. While appointments help us manage workflow, delays can occasionally occur. We understand your frustration and appreciate your patience. We’re always working to improve our scheduling and communication to better meet expectations. If you’d like to discuss your experience further, we encourage you to contact our service department directly or send us your contact information so we can reach out.

March 15, 2025

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Employee Rating

My car was due for a recall repair. I got a loaner while my car went to a safety recall. Staff was very attentive and understanding. More

by AARONPARRA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Mar 16, 2025

Covina Volkswagen responded

We appreciate your 5-star review, Aaron. It's great to know the Covina Volkswagen team was attentive and understanding during your recall repair. We're here for any future needs, thank you for choosing us.

March 10, 2025

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The service took several hours and the it was professional and friendly. Keep up the good job. Thank you! More

by complink11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Covina Volkswagen responded

We appreciate your 5-star feedback. At Covina Volkswagen, we strive to offer friendly and professional service. We're glad you had a good experience with us. Please come back anytime!

March 07, 2025

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Super friendly employees who made the whole thing very easy. Would definitely recommend to others! More

by KIMFLORES7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you, Kim, for your kind feedback on our team at Covina Volkswagen. We're delighted to hear your experience was a breeze and we appreciate your recommendation. Come back anytime!

March 02, 2025

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Employee Rating

Prompt service, clean space to wait, friendly personnel , good telephone skills! My car gets washed when it gets service ! More

by FRAUSTO.MARY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your 5-star review, Mary. At Covina Volkswagen, we strive to provide prompt service and a welcoming environment. We're glad you appreciated our friendly team and the cleanliness of our waiting area. Your feedback is highly valued, and we hope to continue serving your car needs. Come back anytime!

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