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Manny Montanez
Manny Montanez at Covina Volkswagen
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Manny Montanez

Service Manager

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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4.7
50 Reviews
4.7

50 Reviews

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50 Reviews of Manny Montanez

April 06, 2025

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Employee Rating

My appt was for 10am, car wasn’t ready until 2:15pm. What is the point of an appointment then? More

by HEATHERBELLe3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 15, 2025

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Employee Rating

My car was due for a recall repair. I got a loaner while my car went to a safety recall. Staff was very attentive and understanding. More

by AARONPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2025

Covina Volkswagen responded

We appreciate your 5-star review, Aaron. It's great to know the Covina Volkswagen team was attentive and understanding during your recall repair. We're here for any future needs, thank you for choosing us.

March 10, 2025

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The service took several hours and the it was professional and friendly. Keep up the good job. Thank you! More

by complink11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Covina Volkswagen responded

We appreciate your 5-star feedback. At Covina Volkswagen, we strive to offer friendly and professional service. We're glad you had a good experience with us. Please come back anytime!

March 07, 2025

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Super friendly employees who made the whole thing very easy. Would definitely recommend to others! More

by KIMFLORES7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you, Kim, for your kind feedback on our team at Covina Volkswagen. We're delighted to hear your experience was a breeze and we appreciate your recommendation. Come back anytime!

March 02, 2025

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Prompt service, clean space to wait, friendly personnel , good telephone skills! My car gets washed when it gets service ! More

by FRAUSTO.MARY18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your 5-star review, Mary. At Covina Volkswagen, we strive to provide prompt service and a welcoming environment. We're glad you appreciated our friendly team and the cleanliness of our waiting area. Your feedback is highly valued, and we hope to continue serving your car needs. Come back anytime!

February 26, 2025

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Employee Rating

Great customer service, Ruben is great and very professional. Fast and friendly staff, tha k you More

by RDDUKE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

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Mar 10, 2025

Covina Volkswagen responded

We truly appreciate your 5-star review! It's wonderful to hear that Ruben and the rest of our team at Covina Volkswagen provided you with excellent service. Thank you for your kind words. We look forward to serving you again!

February 23, 2025

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Employee Rating

Good, reliable service. I just get in front of the TV and watch something, at dealership, before you know it's time to go. More

by ahanimrod5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you for sharing your experience at Covina Volkswagen, we appreciate the 5-star review. We're glad to hear you enjoy our reliable service and comfortable waiting area. We look forward to assisting you again!

February 20, 2025

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My third VW purchase and the first time with Covina Volkswagen. Best car buying experience I have ever had,, ever. From the sales staff, to management and finance and the detail department. Exceptio More

by ryankeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Muniz, David Munguia, Joshua Martell, Ali Khasdaei , Laura in Finance

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Mar 10, 2025

Covina Volkswagen responded

We're truly grateful for your kind words, Ryan. It's wonderful to hear that your experience with Covina Volkswagen was the best you've had! We truly appreciate your recommendation and are looking forward to serving your automotive needs in the future.

February 15, 2025

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Employee Rating

The service advisor is friendly. I will come back to Covina Volkswagen for future maintenance service. More

by CPDSCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

We appreciate your kind words about our service advisor at Covina Volkswagen. We're truly grateful for your trust in us and look forward to your next visit for maintenance service.

February 13, 2025

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Employee Rating

Great service. Scheduling sufficient to my needs. Relatively economical. Quality of service meets my needs. Service Managers are the best More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Covina Volkswagen responded

Thank you so much, Matt! We appreciate your acknowledgment of our efficient scheduling and economical services at Covina Volkswagen. Our service managers are indeed committed to quality service. We look forward to your next visit!

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