Manny G.
Manny G. at Vision Kia East Rochester
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Manny G.

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
356 Reviews
4.6

356 Reviews

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356 Reviews of Manny G.

January 19, 2025

Dealership Rating
Employee Rating

Not thrilled with the upsale mentality or that my vehicle and myself as a customer were no longer in their computer system when I had service done there less than 6 months earlier More

by pegonijt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

January 17, 2025

Dealership Rating
Employee Rating

Staff was professional and kept me informed of the progress through the visit while I waited More

by EILEENCACC1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

January 16, 2025

Dealership Rating
Employee Rating

Polite and friendly. Repairs done in a timely manner and well done. Nice touch having the car washed. A bit pricey however. More

by CDKDOWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

January 14, 2025

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Employee Rating

Great Customer Services! Service was complete in a good time and the car was clean More

by Pedro Cardoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

Jan 15, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 12, 2025

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Employee Rating

Everyone was very personable and knowledgeable and great to work with. Process was fast and easy! More

by malloryj1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 11, 2025

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Employee Rating

very pleased with the customer service, rental option while getting my recalls done. very proffessional More

by kellygreeley43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 10, 2025

Dealership Rating
Employee Rating

Service department was very accommodating and performed the service and computer updates within the time promised. More

by schwartz977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 07, 2025

Dealership Rating
Employee Rating

Everything is fine with exception to parking. Also, I did not know I can schedule a NYS Safety Inspection on the website More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Vision Kia East Rochester responded

We appreciate your continued loyalty and support.

January 05, 2025

Dealership Rating
Employee Rating

I brought my car in for an engine light isuue which was not addressed . I spent over $240 to be told they did not know what was wrong with the light . More

by TEKLA1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025

Vision Kia East Rochester responded

"TEKLA1004" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2025

Dealership Rating
Employee Rating

First oil change on our new Telluride . Maintenance department was super helpful and professional. Super pleased with service. More

by NATASHADEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

Jan 07, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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