Manjula Biju | Page 46

Wonderful Customer Experience - the Human Touch Manjula Biju (Client Advisor), David Wagoner (Finance Director) and John Palombo (BMW Genius) are a credit to their organization. They created a stand Manjula Biju (Client Advisor), David Wagoner (Finance Director) and John Palombo (BMW Genius) are a credit to their organization. They created a stand-out purchase experience - my best in twenty years - that was low pressure, sincere and fun. I encourage anyone interested in leasing or purchasing a BMW to visit this independent dealership to discover a difference. Thank you Manjula, David and John for representing your team in its best light. Best, Sergio More

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I was really happy with my experience, and with everyone that help me through my car buying process! I would refer friends and family to this company. Everyone was extremely helpful and nice. that help me through my car buying process! I would refer friends and family to this company. Everyone was extremely helpful and nice. More

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Fast and Easy Thanks for the quick turn around on getting me in and out of the dealership. My X3 was ready when I arrived, clean and ready. Even had a "genius" ta Thanks for the quick turn around on getting me in and out of the dealership. My X3 was ready when I arrived, clean and ready. Even had a "genius" take me through all the car features. Manjula was a pleasure to work with, super friendly and attentive to customer needs. Great dealership overall! More

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MANJULA CUSTOMER FOCUSED,RESPONSIVE AND EFFICIENT SECOND TIME I HAVE USED THIS PARTICULAR DEALERSHIP FOR SALES AND HAVE ALSO USED IT FOR SERVICE ROUTINELY. E CUSTOMER FOCUSED,RESPONSIVE AND EFFICIENT SECOND TIME I HAVE USED THIS PARTICULAR DEALERSHIP FOR SALES AND HAVE ALSO USED IT FOR SERVICE ROUTINELY. EVERYONE IS ATTENTIVE TO CUSTOMERS More

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Great experience working with this dealership My son was using the Car Guru's website and found a car he was interested in on the lot at Bridgewater BMW. I live near Harrisburg, PA and have travel My son was using the Car Guru's website and found a car he was interested in on the lot at Bridgewater BMW. I live near Harrisburg, PA and have traveled out of state to purchase vehicles before. Some experiences have been good, but in more than one case I have been disappointed by the vehicle once I was able to see the vehicle in person. Photos didn't represent the vehicles well. Being that this was going to be an 2 1/2 hour drive, one way, to see this car I was a bit hesitant. I called the dealership on Friday evening and was connected to Manjula and explained my concerns about making a day long trip to find out the vehicle was less than represented by the photos posted on the site. She immediately offered to get me new photos and text them to me directly, which she did. We were doing no trade in, so essentially a cash sale. After reviewing the new photos I contacted Manjula again and flat out made her an offer that would get me to make the trip the next day, Saturday. After one more call we agreed on a price that would get me to make the trip. This happened within one hour of my first contact with Manjula. Manjula contacted me before 8:30AM the next morning to advise me that the agreed price had been accepted if I approved of the car once we arrived. She also suggested taking a $500, fully refundable, deposit on my credit card to hold the car so it couldn't possibly be sold before we arrived. The car had apparently been moved back into the showroom Friday night and was showroom clean. Manjula had the car removed from the showroom Saturday morning and it was on the lot when we arrived. The car is a 2016 BMW M235I XDrive with only 10,800 miles on it. We were more than pleasantly surprised. It is a Certified Preowned BMW and this car is absolutely pristine. Inside and out. Took it for a ride and without hesitation decided we definately wanted the car. Went through the painless BMW financing process and my son got a great interest rate on a used vehicle. They were able to transfer my PA plates from our previous vehicle and we paid PA sales tax, not NJ sales tax. This is an absolutley wonderful dealership. No pressure type of dealership, more of a family atmosphere it seems. Great inventory of new and used vehicles. This is exactly the way I imagine an out of state purchase being handled. So from the time I origionally contacted Manjula, within 24 hours the car was sitting in our driveway in PA. I just received the PA registration and we removed the NJ temp tag and replaced in with our transfered PA tag. That process only took 12 days. I would not hesitate to make this drive again as this was one of the most smooth car purchases I have ever made and would expect nothing less in a return visit the Bridgewater BMW. Keep up the great customer service. They do the BMW brand proud !! More

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Manjula was very helpful throughout the process of evaluating my options concerning a new car. Manjula spent a great deal of time over a long period patiently going through throughout the process of evaluating my options concerning a new car. Manjula spent a great deal of time over a long period patiently going through the various offerings of BMW. After I decided on a car, she searched the country to find what I wanted at another BMW dealership and had it delivered to the Bridgewater location. She is very nice and knows the product. She also was helpful in explaining to me the particulars of my new car, especially where they were divergent from my 2014 BMW. I would recommend her. More

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Manjula was knowledgeable and helpful throughout the process. I would recommend her to anyone I know looking to buy a car from the Bridgewater dealership. process. I would recommend her to anyone I know looking to buy a car from the Bridgewater dealership. More

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Excellent Sales Service This will be my second car from BMW Bridgewater. People here are very friendly and accodadive. Manjula Biju, is really a great person and goes an This will be my second car from BMW Bridgewater. People here are very friendly and accodadive. Manjula Biju, is really a great person and goes an extra mile to get the deal closed in a win win situation. I have dealt with others but Manjula is bit different, she gives good and healthy option and puts herself in the customer's shoes. I really appreciate all her efforts. Diddi. More

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Manjula Biju was very helpful and great at finding my car Manjula was very helpful and very informative. She is very thorough and gave good sugegstions and was always eager to find a good car that matches you Manjula was very helpful and very informative. She is very thorough and gave good sugegstions and was always eager to find a good car that matches your needs. She is not a regular car sales person that forces on you to buy or anything but always asks for details, so she can cater to exactly what you need. She is simply amazing and I highly recommend her. I will recommend her to my friends and family and she is a great person to work with. Thank you Manjula! More

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Leasing experience We had the pleasure of working with Mark A Carvalho, Manjula Biju and Danielle Semenza. Their professionalism and product knowledge were exemplar We had the pleasure of working with Mark A Carvalho, Manjula Biju and Danielle Semenza. Their professionalism and product knowledge were exemplary. It was a very pleasurable experience. More

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