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Mamadi Mballow

Overview Reviews (8) Inventory (291)

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Mamadi Mballow

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Mamadi Mballow

Client Advisor

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

Honest, empathy and hard working. I value human and respect for mankind.

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4.6

8 Reviews

Honest, empathy and hard working. I value human and respect for mankind.

Overview Reviews (8) Inventory (291)

Dealership Experience

4 mos

Industry Experience

14 yrs, 10 mos

Specialties & Trainings

LOVE THE OCEAN

SOCCER PLAYER

SWIMMER

HIKING

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4.6

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Mamadi Mballow

December 05, 2024

Dealership Rating

Employee Rating

Mamadi was great. I had random questions over a 4-5 day period and he was patient and pleasant. The vehicle was as described and so far so good, I’ve only had it for I had random questions over a 4-5 day period and he was patient and pleasant. The vehicle was as described and so far so good, I’ve only had it for about 18 hours. My only issue was the wait time to sign the docs. There needs to be some improvement there to make it a 5 star experience from me. To be fair they did work on a trade value but we were ready to sign before they did that and went didn’t do the trade so docs should have been ready. As far as finance people once docs were ready they were very nice, helpful and quick. Overall I would go back and recommend Mamadi but I would be clear that the process needs to be quicker! More

by Hkell

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 06, 2024 -

eCarOne responded

Thank you for taking the time to share your experience and for choosing eCarOne for your BMW purchase! We're thrilled to hear that Mamadi provided patient and pleasant assistance over the course of your questions—he's truly dedicated to making the car-buying process as smooth as possible. We appreciate your constructive feedback regarding the wait time for signing documents. We understand how valuable your time is and will use your insights to continue improving our processes. Your comments will help us ensure a more seamless experience for future visits. We're glad to know the vehicle met your expectations and that our finance team delivered efficient service once the paperwork was ready. If you need anything at all, don't hesitate to reach out. We look forward to seeing you again and appreciate your recommendation of Mamadi! Enjoy your new BMW! The eCarOne Team

December 04, 2024

Dealership Rating

Employee Rating

Professional and courteous! Would definitely recommend to friends and family. We love the car we selected and are enjoying the ride. Thanks for treating us like royalty. Would definitely recommend to friends and family. We love the car we selected and are enjoying the ride. Thanks for treating us like royalty. More

by Bzar’s

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 06, 2024 -

eCarOne responded

Thank you so much for your kind words and for choosing eCarOne for your Mercedes-Benz purchase! We’re thrilled to hear that Mamadi provided professional and courteous service, making you feel like royalty throughout your experience. It’s fantastic to know you’re loving your new ride and enjoying every moment behind the wheel. Your recommendation to friends and family means the world to us, and we can’t wait to assist you again in the future. Enjoy your Mercedes-Benz and safe travels! The eCarOne Team

December 02, 2024

Dealership Rating

Employee Rating

Mamadi provided excellent service. He was very patient as I test drive multiple cars and did his best to answer all my questions. He was very patient as I test drive multiple cars and did his best to answer all my questions. More

by Roheen

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Ash Osman

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Dec 06, 2024 -

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your BMW purchase! We’re thrilled to hear that Mamadi provided excellent service and showed great patience as you explored your options. Our goal is always to ensure you feel confident and informed throughout the car-buying process, and we’re glad Mamadi was able to assist with answering your questions. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your BMW, and thank you for choosing eCarOne! The eCarOne Team

December 01, 2024

Dealership Rating

Employee Rating

This was my first experience buying a “used”” car…picked a great place to do it. I may never buy a new car from a dealer again. a great place to do it. I may never buy a new car from a dealer again. More

by SKL

Recommend Dealer

Yes

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Dec 06, 2024 -

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your Genesis purchase! We’re thrilled to hear that your first time buying a pre-owned vehicle was such a positive one. It’s wonderful to know that our dealership left such a great impression, and we’re honored to have earned your trust. If you need anything or have questions down the road, please don’t hesitate to reach out. Enjoy your Genesis, and we hope to see you again in the future! - The eCarOne Team

November 20, 2024

Dealership Rating

Employee Rating

The overall process from start to finish was smooth. Mamadi was courteous and a pleasure to work with. Mamadi was courteous and a pleasure to work with. More

by bright_jkevin

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Dec 06, 2024 -

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your Ford Bronco purchase! We’re delighted to hear that the entire process was smooth and that Mamadi’s courteous service made it a pleasure to work with him. If there’s anything more we can do to assist you, please don’t hesitate to reach out. Enjoy your Ford Bronco, and thank you for trusting eCarOne! - The eCarOne Team

November 06, 2024

Dealership Rating

Employee Rating

Excellent service plus best deals in town. They always have very surprising deals. Always check ecarone if you plan to buy a car. They always have very surprising deals. Always check ecarone if you plan to buy a car. More

by welworthliu

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re delighted to hear that Mamadi provided you with excellent service and that you found the best deals in town at eCarOne. We work hard to offer great value and an impressive selection of vehicles like your Mercedes. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Enjoy your new car!

October 31, 2024

Dealership Rating

Employee Rating

Absolutely stellar- Mamadi was amazing, patient, attentive and didn’t try to pressure anyone into a deal but instead guided you. The dealership was also very organized, I felt taken care of and the attentive and didn’t try to pressure anyone into a deal but instead guided you. The dealership was also very organized, I felt taken care of and the process was very quick (when I actually went in to do it). Very highly recommended. If you do go, seek Mamadi out! More

by Garylj90

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Tran

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Nov 09, 2024 -

eCarOne responded

Thank you so much for your fantastic review, Gary! We’re thrilled to hear that Mamadi made your experience stellar with his patient, attentive, and pressure-free approach. At eCarOne, we pride ourselves on being organized and efficient, and it’s great to know you felt well taken care of throughout the process. We truly appreciate your high recommendation and are grateful for your trust. Enjoy your new car, and we look forward to helping you again in the future!

October 20, 2024

Dealership Rating

Employee Rating

I wasn’t going to bother with a review because after all, I bought a car. But eCar kept bothering me for a review so here are my honest thoughts. The car dealer was really rude and short to me, not givin I bought a car. But eCar kept bothering me for a review so here are my honest thoughts. The car dealer was really rude and short to me, not giving me the time of day and not willing to have a conversation with me. The lack of friendliness from sales rep was off putting. He also walked away from me when he didn’t hear what he wanted from me regarding the car, and was only willing to have a conversation when I made the decision that I did not want the car and was out the door. I almost didn’t purchase from eCar because I did not want to give him my money after the way he treated me. I also was not made aware of any warranties until after I already went to go pick up the check the next day and it was too late. Recently, I went to CarMax with my friend to purchase her car and that experience was a million times better than mine with eCar. The sales rep was nice, friendly, and focused on the client. I think I will be going to CarMax from now on. More

by unhappy_camper

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

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Oct 21, 2024 -

eCarOne responded

Thank you for sharing your honest feedback with us. We truly regret that your experience with eCarOne did not meet the standards of service we strive to provide. It’s disappointing to hear that you felt the sales representative was unprofessional and didn’t give you the attention you deserved. Your concerns regarding the communication, especially about warranties and the overall approach during your visit, are taken seriously, and we sincerely apologize for the frustration this caused. We value each of our customers, and it's clear we fell short during your visit. Please know that we are actively working to address this internally to ensure it doesn't happen again. If you're open to it, we'd appreciate the opportunity to discuss your experience further and see how we can make things right. I can be reached at 972-403-4702. Thank you again for your feedback, and we hope to have the chance to improve your impression of eCarOne in the future.

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