Malek Mahmoud
Malek Mahmoud at MotorWorld Pre-Owned
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Malek Mahmoud

Sales Associate

MotorWorld Pre-Owned

150 Motorworld Dr.
Wilkes-Barre, PA 18701

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4.5
12 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

Arabic Arabic

English English

4.5

12 Reviews

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12 Reviews of Malek Mahmoud

June 10, 2024

Dealership Rating
Employee Rating

I purchased a truck on Saturday, but unfortunately, I encountered some issues with it. After driving it for less than 50 miles, the check engine light came on. I was quite disappointed because I expected More

by burczykrandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 15, 2024

MotorWorld Pre-Owned responded

Thank you for your feedback about MotorWorld Pre-Owned. We sincerely apologize for your experience with our Sales team. As discussed with the Sales Manager, unfortunately we do not have a return policy for purchased vehicles at our dealership and could only provide the option to trade-in for another vehicle or have it sent to Service. Our records show you scheduled a service appointment to come in and get your check engine light looked at and corrected by our service team. In the meantime, if you have any additional questions or concerns, please contact our Sales Manager, Rich Moore, at 570.821.3708 or rmoore@motorworldgroup.com. Thank you.

May 29, 2024

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Employee Rating

Great selection of pre-owned vehicles and helpful staff willing to make a fair deal More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney McFarlane

May 30, 2024

MotorWorld Pre-Owned responded

Hello Andrew, we appreciate you taking the time to leave us this feedback. Safe travels!

May 29, 2024

Dealership Rating
Employee Rating

Malek was very knowledgeable and courteous throughout our visit as we looked to find an SUV that meets our families needs. He answered all of our questions on the test drive and made sure to show us all the More

by Walaa_a_ewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Moore , Ryan Daniels

May 30, 2024

MotorWorld Pre-Owned responded

Hi, thank you for your support! We're happy we could help. Safe travels!

April 06, 2024

Dealership Rating
Employee Rating

Motorworld was great. They got me the vehicle I wanted at a great price! They got me taken care of in good time and at the same time were thorough in getting me all the i More

by Bradbittner1000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 07, 2024

MotorWorld Pre-Owned responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 13, 2024

Bradbittner1000 responded

Thanks again motorworld I was very happy with you all!

April 05, 2024

Dealership Rating
Employee Rating

We got a car from you, Malek was awesome. We had visited multiple dealerships in towns around the area and was not treated like a person nor like we knew what we could afford. Malek went wa More

by dan and tangie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Simon

Apr 07, 2024

MotorWorld Pre-Owned responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2024

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Employee Rating

Just got another vehicle from motorworld and as always is was a wonderful experience. Malek was so nice and helpful. Answered all my questions and NO pressure. Would highly recommend motorworld to any More

by noahsark53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Simon

Apr 06, 2024

MotorWorld Pre-Owned responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2024

Dealership Rating
Employee Rating

Right from the time I walked in the building everyone was friendly. There were a few sales people on the phone already but that didn’t stop Malek from welcoming me when I came in. Brian helped me look at the More

by Dtemarantz@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Loftus, Courtney McFarlane , Bill Simon

Jan 25, 2024

MotorWorld Pre-Owned responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 02, 2023

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Employee Rating

Very nice was amazing with the kids! And the cars I originally went for weren’t available, he went and found me exactly what I was looking for he knows his costumers. Excellent service w More

by Samantha.kress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Harman

Nov 04, 2023

MotorWorld Pre-Owned responded

Hi Samantha, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. Thanks for the recommendation, and have an amazing day!

August 08, 2023

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Employee Rating

Is the new scam writing the wrong payoff on the application and calling the next day saying you have to pay or finance the difference? Was contacted by sales manager Rich who promised to look into More

by ttlkhos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 15, 2023

ttlkhos responded

Spoke with Sales manager Rich again was issued a check for the extra we had to pay on our old loan. Thank You

March 30, 2023

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Employee Rating

Brian was great to work with. Very nice atmosphere. Not to pushy like other places I have been at. Would definitely recommend this dealership and make sure you find Brian Loftus More

by Dcowboy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Loftus

Apr 01, 2023

MotorWorld Pre-Owned responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Pre-Owned. We hope you continue to choose us for all your automotive needs! Take care!

1

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