Malcom Johnson
Malcom Johnson at Conicelli Toyota of Springfield
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Malcom Johnson

Finance Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Malcom Johnson

October 24, 2024

Dealership Rating
Employee Rating

Very good service but takes little more time. I hope next time they are going to take less time. More

by Asif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Conicelli Toyota of Springfield responded

Thanks Asif for the five star rating. I understand how it can be inconvenient some days having to wait a bit longer for service. I hope that your next experience will meet your expectations. We appreciate your business. Paula d., Customer Relations

October 19, 2024

Dealership Rating
Employee Rating

Poor communication. I felt like they thought I was doing them a favor by the attitude at the dealership. Had me sign form that says they explained everything before I go More

by Wombat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Romel Bolger

Oct 22, 2024

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our dealership. I believe our General Sales Manager, Rob Garrison, has been trying to reach you. I hope that you will be in contact with him and we can assist you with a resolution. Paula d, Customer Relations

July 05, 2024

Dealership Rating
Employee Rating

Service after sales and convenience of location are important. I’ve been with Conicelli for about 15 years. They’re very helpful. More

by REDSBRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

Conicelli Toyota of Springfield responded

Many thanks for your continued loyalty to our dealership. We appreciate your business!!! Paula d, Customer Relations

April 27, 2024

Dealership Rating
Employee Rating

Excellent service, pleasant people to deal with, and always welcoming with great advice, experience, and knowledge. More

by DWGJR1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayah Maghtha, Tom Moore , Matthew Hoyle

Apr 29, 2024

Conicelli Toyota of Springfield responded

Many thanks for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 26, 2024

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Employee Rating

Great place, willing to negotiate a good deal so that both sides win. Always get the GAP insurance from the finance office NOT the sales associate though 😁 More

by reggiebullock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

April 16, 2024

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Employee Rating

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by SBGEMPLOYMENT54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Conicelli Toyota of Springfield responded

Thanks for the four star rating. We appreciate it. Paula d., Customer Relations

April 11, 2024

Dealership Rating
Employee Rating

I appreciate the help from both Maria and Malcolm. I was ready to leave when Maria said she had my car. More

by mackden2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Garnett, Tom Moore

Apr 11, 2024

Conicelli Toyota of Springfield responded

Many thanks for the 5star review. Your positive feedback lets us know we are achieving our goals in customer satisfaction. Paula d., Customer Relations

April 01, 2024

Dealership Rating
Employee Rating

Very nice to deal with. Took care of any problems that I had with my purchase of a used car. Paul Santabarbara was our agent and he was great More

by CLAFLINGAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Santa Barbara

Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

March 28, 2024

Dealership Rating
Employee Rating

The dealers are knowledgeable and made the car purchasing experience pleasant. I would highly recommend Conicelli Springfield. More

by Tony S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Conicelli Toyota of Springfield responded

Thanks Tony for the great review. We appreciate the positive feedback. Paula d., Customer Relations

March 20, 2024

Dealership Rating
Employee Rating

Joel his the best big helpful about car, excellent entertainment and customers service, My next car i wanted joel helping me again.Thanks Joel! More

by ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Morales, Christina Randall

Mar 25, 2024

Conicelli Toyota of Springfield responded

Thanks Ian for this kind review. We appreciate your business. Paula d., CustomerRelations

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