Malcolm Simons | Page 6

Initially, I wasn’t satisfied with the dealership. I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a loaner. My car was in their service center from July 18-August 18. (Issues beyond their control regarding receiving the necessary part for repair). More

by NA13 Verified Customer Verified Customer

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Good customer Service. The service was good, the car is running good as of saturday. The service was good, the car is running good as of saturday. More

by John Verified Customer Verified Customer

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Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789 Verified Customer Verified Customer

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Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wash never got. More

by Coo2 Verified Customer Verified Customer

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I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service with GM, as the situation is becoming increasingly urgent. More

by negrin.karel15 Verified Customer Verified Customer

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My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an attitude. I was told that I could get an rental that was lie and I have a valid insurance and DL. & I have to bring my car back twice the first time they said it was fixed. I had to go back two days later and they had my car for 6 days. & they wanted their money up front after the car wasn't even properly fixed. So no I will not be returning to this dealership again. More

by briana_wi Verified Customer Verified Customer

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Did. Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air More

by Mad as hell Verified Customer Verified Customer

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Over price for employee worked here for 12 years and the employee discount is unreal employee discount is unreal More

by Whowell3 Verified Customer Verified Customer

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The people that helped me were wonderful very patient and understanding with me very i would recommend him because he was wonderful especially dealing with older people.. understanding with me very i would recommend him because he was wonderful especially dealing with older people.. More

by demartinokathleen Verified Customer Verified Customer

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As always, Rodney Rogers does a great job with customer service. Service techs also did a great job with the 97k service on my truck. service. Service techs also did a great job with the 97k service on my truck. More

by NA13 Verified Customer Verified Customer

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