Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons | Page 25

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
283 Reviews
4.1

283 Reviews

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283 Reviews of Malcolm Simons

September 08, 2023

Dealership Rating
Employee Rating

The staff was extremely kind and courteous. They performed my service in a reasonable and timely fashion. More

by NIVLEKBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 01, 2023

Dealership Rating
Employee Rating

Didn't have to wait too long for oil change. Customer service was pretty good. More

by PATVASQUEZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2023

Dealership Rating
Employee Rating

Pleasant greetings upon arrival. Helped right away. Rodney was super helpful and answered any questions that was asked. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney

Sep 13, 2023

Graff Chevrolet Company responded

Hi, Your experience with Rodney is just the beginning of your wonderful Graff Chevrolet experience. If you ever have any questions, give us a call or better yet stop by!

August 29, 2023

Dealership Rating
Employee Rating

It was a pleasure to work with Nate and Antoine for my car purchase. Stefanie and Malcolm in the service dept, Rudy, Ruben, and Albert were all very helpful. I would definitely go back to Graff for a new More

by CATBURDINEWALKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Alvarado, Nathan Paba , Antoine Carr, Albert in Finances.

August 26, 2023

Dealership Rating
Employee Rating

Best service I have ever had. The employees are spectacular from sales to service. Highly recommend! More

by ALONZO91.MC
Recommend Dealer
Yes

August 25, 2023

Dealership Rating
Employee Rating

Graff Chevrolet is my Dealer of Choice Highly recommend to family and friends! Chevy World ❤️‍🔥 More

by VLADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Jiron, Carlos Ordaz

August 20, 2023

Dealership Rating
Employee Rating

I know that times are changing, but getting service at most dealerships is not up to standards. It takes way to long to get your vehicle worked on. However Graff did an excellent job as usual, for that I More

by session92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Graff Chevrolet Company responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 19, 2023

Dealership Rating
Employee Rating

Excellent service, no long wait and people are very nice. Will definitely recommend Graft to my friends and neighbors for purchasing a vehicle. More

by MJSUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2023

Dealership Rating
Employee Rating

I was upset that there is never a loaner to drive but my service advisor was real, nice, and I got my recall work, an oil change talken care of in record time. Great job Jason and service tech.!!!! More

by JWJOYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason

August 15, 2023

Dealership Rating
Employee Rating

Really good service and good customer service as well, it’s been a great experience More

by MANGAUSIN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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