Malcolm Johnson

After a nightmare experience at Carmax & Shottenkirk, I was about to give up on finding the Jeep I wanted locally. Then I tried one last-ditch effort and typed the Jeep I wanted into my phone and up popped was about to give up on finding the Jeep I wanted locally. Then I tried one last-ditch effort and typed the Jeep I wanted into my phone and up popped Huffines Plano with a Jeep better than the 2 previous dealers had... but for the same price. I made an appt with Malcome Johnson and that made all the difference. He had it waiting up front for me to test drive when I pulled up and I loved it! He even let me take it to my mechanic to look it over without batting an eyelash. He answered all my questions with zero pushy tactics and zero dealers hidden fees nonsense. I walked out with a fully detailed Jeep and he even added free floormats, filled the gas tank and delivered it to my home free of charge.. Since then I've contacted him a few times to ask about accessories and add-ons and his after-the-sale attitude was just as good as before the sale. Thanks Malcome for making my new Jeep Wrangler Unlimited purchase a dream! More

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Malcolm Johnson is by FAR the BEST salesperson that I have ever worked with !! He stayed late and in the cold weather followed up on all my needs ! Ma is by FAR the BEST salesperson that I have ever worked with !! He stayed late and in the cold weather followed up on all my needs ! Many thanks M. J. More

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New arrival Just arrived in the US and visited a couple of dealers to find a pickup . Malcolm was great from the start talking me through the options, pros and c Just arrived in the US and visited a couple of dealers to find a pickup . Malcolm was great from the start talking me through the options, pros and cons and guiding me through the process We settled on a truck and the purchase process was seamless. Malcom Kept me informed and I’d have no reservation in recommending him or huffines. Great service all round Thanks Malcolm and team More

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Great customer service We have purchased 3 vehicles from Malcolm Johnson at Huffines. We keep coming back for the great buying experiencey and piece of mind. The customer se We have purchased 3 vehicles from Malcolm Johnson at Huffines. We keep coming back for the great buying experiencey and piece of mind. The customer service is top notch. More

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Fast, Effective, and Excellent Service Just my initial thought about Malcolm after only talking to him for a few minutes, I knew he was gonna do his best to get the deal I wanted. Effortles Just my initial thought about Malcolm after only talking to him for a few minutes, I knew he was gonna do his best to get the deal I wanted. Effortlessly made the call and worked well with my bank to get all the appropriate paperwork taken care of and got me out the door fast. Made sure the truck I purchased was washed and ready for me right when I rolled into the lot. Thanks Malcolm! More

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Different environment for a car purchase I posted a question about a used Grand Cherokee at Carfax.com. Of the many who responded, I liked Malcolm's email stating that the vehicle was availab I posted a question about a used Grand Cherokee at Carfax.com. Of the many who responded, I liked Malcolm's email stating that the vehicle was available, no calls. That was a deciding point. If I contact by email I expect an email. I arrived to the Huffines' location, Malcolm was waiting for me. After introduction, he showed me out of the inventory, six possible Grand Cherokees from what to choose, I asked for his opinion, and he gave me two thoughts out of which I picked one. The vehicle is in pristine condition. Malcolm had a clear understanding of the business (warranty, performance of the vehicle, etcetera). The individual makes a difference in a company, and Malcolm makes the difference. The environment was relaxed and not pressing. This particular branch in this particular day, was doing a lot of business it seemed, so I waited for a while to close the deal (This is an observation not a critique, meaning that people may hear good things about the dealership, that would explain the the many in the place, hence the wait). More

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Best Car Buying Experience This was the best car buying experience we've had in a long time. Malcom Johnson was very professional and efficient. He answered all our questions qu This was the best car buying experience we've had in a long time. Malcom Johnson was very professional and efficient. He answered all our questions quickly direct. No wasting time. We were in and out with our new vehicle in less that 2 hours. Would definitely recommend. Thanks for Great Service. More

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Fantastic Car Buying Experience!! Walked in and out within 1 1/2 hours what a ride! I have never had such professionalism and care from the sales person to the finance manger~In and O Walked in and out within 1 1/2 hours what a ride! I have never had such professionalism and care from the sales person to the finance manger~In and Out No Problem More

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A consummate professional. Malcolm Johnson helped me. He sold me the Jeep I wanted and found a buyer for my car. I was in and out, driving away in my new Jeep (new to me) in a c Malcolm Johnson helped me. He sold me the Jeep I wanted and found a buyer for my car. I was in and out, driving away in my new Jeep (new to me) in a couple of hours. He is thorough, knowledgeable and helpful. A consummate professional. More

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Great experience! I was in the market for a new/used car for my teenage daughter. I found the perfect car on the Previously Owned car lot at Huffines Chrysler Jeep Dod I was in the market for a new/used car for my teenage daughter. I found the perfect car on the Previously Owned car lot at Huffines Chrysler Jeep Dodge Ram Plano. I requested additional information and was contacted by Malcolm Johnson. I took it for a test drive later that evening. It was exactly what I wanted and Malcolm and the Finance team worked with me to make it happen. One hour later, I had a new/used car and a very happy daughter! Thank you Malcolm! More

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