Mahaman Kolo | Page 2

What a wonderful experience dealing with Elliott Bourne III while purchasing my new GLS 550 at Mercedes Benz of Owings Mills. The dealership was clean, bright and inviting. This is my third Mercedes Benz p III while purchasing my new GLS 550 at Mercedes Benz of Owings Mills. The dealership was clean, bright and inviting. This is my third Mercedes Benz purchase with the assistance of Elliott and I will be a forever customer. He is dependable, pleasant, prompt, responsive, and extremely professional. He is knowledgeable and very thorough; he goes out of his way to ensure you have any and all of your questions or concerns answered. I also had excellent service from the finance manager, Kolo. He covered additional coverage options with ease and fully explained my final invoice to ensure I was clear and comfortable with everything I was signing. The management team was great as well. It was great working with Jason and Tony who provided that extra special touch of support ensuring my experience was top tier. I am very happy with my new truck and level of service I received. More

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Thank you Dennis. I am new to the Mercedes-Benz family, because of your knowledge and experience joining was an enlightening experience. I am new to the Mercedes-Benz family, because of your knowledge and experience joining was an enlightening experience. More

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Customer Service was top notch from everyone. Christened met my needs and my wants. She didn't stereotype me, she made me feel comfortable with my decision of a brand new car. I will recommend w Christened met my needs and my wants. She didn't stereotype me, she made me feel comfortable with my decision of a brand new car. I will recommend whoever to the Owings Mill Mercedes-Benz More

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Mercedes-Benz of Owens Mills has the best customer service in the DMV area from the time you walk in the door to whatever service or question you have. They are very prompt professional and friendly. service in the DMV area from the time you walk in the door to whatever service or question you have. They are very prompt professional and friendly. Thanks to Mr. RAZA for all of his help during the process of purchasing two cars. Thanks again OwingMills MERCEDES 🤎💪🏾🙏🏽. I appreciate you kindly. More

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I had a great experience with Elliott and the team from start to finish. He was professional, helpful, and knowledgeable and went above and beyond even after the sale was complete. start to finish. He was professional, helpful, and knowledgeable and went above and beyond even after the sale was complete. More

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Elliott is the best. He is extremely knowledgeable and assisted me with finding the right vehicle for me. He went above and beyond answering all my questions! The whole t He is extremely knowledgeable and assisted me with finding the right vehicle for me. He went above and beyond answering all my questions! The whole team at Mercedes Benz Owings Mills was accommodating and helpful, I am a customer for life! More

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Christene was very knowledgeable and helpful! She took her time and explained the process and made sure it ran smoothly. She took her time and explained the process and made sure it ran smoothly. More

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Absolutely amazing car buying experience. From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by provi From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by providing us with a detailed overview of the vehicle. His knowledge and experience is a tremendous asset to the dealership. There were no sales tactics or pressure. At no time did we feel pressure to proceed with the purchase. The finance officer was equally impressive. He explained our options in detail in order for us to make an informed decision that met our budget. Courtney explained the feature of the vehicle and made sure we were squared away with the mobile app. She was friendly, attentive, and a joy to work with. An overall amazing experience. Elliott, Kolo, and Courtney made the 2 hour drive from Northern Virginia worth the trip! 5 stars all the way!! More

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I had an outstanding experience working with Dennis from start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went abo start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went above and beyond to ensure I was well informed and felt confident in my decision. I love my Wagon 2026!!!! More

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My buying experience at Owings Mills Mercedes was the best I’ve ever had. Our sales person was Dennis Epps and he made the entire experience easy, seamless, and actually enjoyable. Everybody we worked wi best I’ve ever had. Our sales person was Dennis Epps and he made the entire experience easy, seamless, and actually enjoyable. Everybody we worked with to make our purchase was fantastic and we were able to get the entire deal done in under four hours. I would highly recommend this dealership to anyone else looking to make a new or used car purchase. More

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