Madison Smith

I went in to City Limits Nissan after having contacted them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was s them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was shown around, test drove vehicles and wenthrough the process by Madison. While very young, she exhibited supreme professionalism adn friendliness. She and my son im sure bonded over the UT-GA game and I learned about her and her venture into sales as well as some other personal life stories. I enjoyed meeting her. She helped me determine exactly what I wanted in a car. She listened to my concerns and tried her best to acccomodate them. She took care of me from the moment I waked in til I almost drove home. I met the Dealership General Manager Jason who came to make me feel like family and assured me that the sale wasn't the focus but making sure I was taken care of as a person. This softened my tension from having to come in and also make such a big choice to take up another vehicle after 10 years. all points of contact thhrough the process was pleasant. I almost feel as though I do not hate the car buying process any more. I was asked for permissions to find the best offers and it gave me ownership of the process. I never felt pressured jsut informed. Every point in the process was comforting and transparent; all important aspects to making a purchase or lease in my case. I drove away in a vehicle of my choice from the same location I initally bought my Nissan Altima 10 years prior. I can say I may very well be a Nissan owner for life as I have experience nothing short of dependability in the vehichle I drove fro 10 years to trust in individuals that made sure I moved into another capable Nissan (This time a Rogue RC.) Although going back into new car ownership is always mind racking, I believe wholeheartedly I am better having had the opportunity to start again with the assistance of the team (Jason, Raul, Pedro, Ruben Madison and Jesse) at City Limits Nissan. More

by MICHE B Verified Customer Verified Customer

Report | Print

Madison displayed excellent customer service, professionalism, and politeness. Very knowledgeable and helpful during the process. professionalism, and politeness. Very knowledgeable and helpful during the process. More

by ricksosa62 Verified Customer Verified Customer

Report | Print

This dealership is outstanding! Their customer service is best compared to Disney Cruise Line! Every need and want was met and exceeded. Jesse was incredible! He got us lunch! He al Their customer service is best compared to Disney Cruise Line! Every need and want was met and exceeded. Jesse was incredible! He got us lunch! He also drove us home! Madison was very knowledgeable and patient. She answered all our questions, and gave exceptional advice. Joel made the loan process enjoyable and smoothe. We will be back, and we will tell our friends and family to visit City Limits Nissan for any future car needs! More

by crdunlap1985 Verified Customer Verified Customer

Report | Print

I had a great experience, walking in to buy a new to me car - Madison was great, she smoothed the whole experience. I'm happy with my car and I'll definitely be back for the servicing of my vehicle. car - Madison was great, she smoothed the whole experience. I'm happy with my car and I'll definitely be back for the servicing of my vehicle. More

by dorian.rinehart Verified Customer Verified Customer

Report | Print

Everyone was very courteous and polite . Felt very welcomed . Congrats on Madison as we were her first customers! 😊 Thank you to the other young lady that helped Madison as we were negotiat Felt very welcomed . Congrats on Madison as we were her first customers! 😊 Thank you to the other young lady that helped Madison as we were negotiating the price ! We enjoyed them both! More

by b_cavender06 Verified Customer Verified Customer

Report | Print