Madeline O'Connor

Service department (Madeline) was great. Friendly, professional and courteous. Answered all my questions. The work that needed to be done was completed in a very short period of time. Friendly, professional and courteous. Answered all my questions. The work that needed to be done was completed in a very short period of time. More

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Can be difficult to get to, but most employees are knowledge and courteous. I would consider purchasing from them again, but I would not do,so with the salesperson that I dealt with previously. knowledge and courteous. I would consider purchasing from them again, but I would not do,so with the salesperson that I dealt with previously. More

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Service Department is second to none. Staff is courteous and explains the work well. Check in is easy. Overall good experience. Staff is courteous and explains the work well. Check in is easy. Overall good experience. More

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Great service. Quick turn around. Will be glad to see new facility. A free wash with each service would be nice Quick turn around. Will be glad to see new facility. A free wash with each service would be nice More

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Good service. Appointment was made and dealership was busy but service people were polite and cheerful. Appointment was made and dealership was busy but service people were polite and cheerful. More

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I have had good experiences. My recent experience was a little different with the remodeling project going on. In the past I have always come for oil change without appt. & this My recent experience was a little different with the remodeling project going on. In the past I have always come for oil change without appt. & this recent day I came they were backed up; I perhaps should have called ahead, not knowing everything going on. They recommended new brakes so I said to go ahead which meant several more hours…. A long waiting session but I had brought a book & no point in complaining as I felt it important to repair brakes for safety reasons. More

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The Peninsula Subaru Dealership is respectful towards clients. Work was completed quickly, and the review of my vehicle was thorough, which I appreciated. However, due to their remodel of the facility th clients. Work was completed quickly, and the review of my vehicle was thorough, which I appreciated. However, due to their remodel of the facility the tendency currently is more focused on an automated approach (relying on the use of text and email) with clients having their cars serviced. I hope once the remodel is complete that Peninsula Subaru will return to a more personal approach when working with customers. This is something that I have always appreciated with their service in the past! Through this Peninsula Subaru always stood out against the competition. More

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It was easy to schedule an appointment. The service staff gave clear explanations and were courteous and efficient. The service staff gave clear explanations and were courteous and efficient. More

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This dealership has one of the kindest and efficient service centers, I have ever had the pleasure to deal with in way too many states. They have helped me so much as a single mom with a son on the auti service centers, I have ever had the pleasure to deal with in way too many states. They have helped me so much as a single mom with a son on the autism spectrum. I'm forever thankful for the service center that goes above and beyond! More

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In spite of being under construction of a complete redo of their facility they gave me prompt repair of mouse damage that left us stranded on the freeway. We appreciated getting back on the road. of their facility they gave me prompt repair of mouse damage that left us stranded on the freeway. We appreciated getting back on the road. More

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