Maddi Johnson
Maddi Johnson at Tenvoorde Ford
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Maddi Johnson

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.7
77 Reviews

Industry Experience

2 yrs, 4 mos

4.7

77 Reviews

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77 Reviews of Maddi Johnson

March 02, 2025

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Employee Rating

The Service team did a great job on the service that was done and checking for other potential services issues that might need addressing in the future. More

by JWENSMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Tenvoorde Ford responded

Thank you for your kind feedback! We’re glad to hear that our service team did a great job and took the time to check for any potential issues for the future. We always aim to provide thorough and reliable service, and we truly appreciate your trust in us. If you need anything else, we’re here to help!

February 24, 2025

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Their service is always outstanding! The staff are courteous and always very helpful. Would highly recommend! More

by ericksb3323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

Feb 24, 2025

Tenvoorde Ford responded

Hi there, thank you for your wonderful feedback! We're delighted to hear that you consistently receive outstanding service from our team. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

February 21, 2025

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The service was great, they explain everything clear about your car. The transportation help if you don’t have wait in dealer More

by ilabault
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 22, 2025

Tenvoorde Ford responded

Hi, thank you for your kind words! We're glad you had a great service experience and that our team provided clear explanations about your car. It's also great to hear that our transportation service was helpful. We appreciate your support and look forward to assisting you again!

February 20, 2025

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Employee Rating

Great service and great attitudes. Went the extra mile for me to close the deal. More

by NewFordGuy
Recommend Dealer
Yes

Other Employees Tagged: Chad Williams, Sam Andreasen, Taylor Wobschall , Scott Harris

Feb 21, 2025

Tenvoorde Ford responded

Thank you for your positive feedback! We're glad to hear our team went the extra mile to ensure you had a great experience. We appreciate your business and look forward to serving you again at Tenvoorde Ford!

February 18, 2025

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Your Service Dept has always been competent and professional - multiple visits have been handled well by a variety of staff - nice work! More

by russ30
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim

Feb 19, 2025

Tenvoorde Ford responded

Hi Russ, thank you for your kind words! We're thrilled to hear that our Service Department has consistently provided competent and professional service during your visits. We truly appreciate your feedback and look forward to continuing to serve you at Tenvoorde Ford!

February 13, 2025

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Efficient, knowledgeable service plus they were friendly and fixed the problem also has a shuttle! More

by noble.jennifer4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Tenvoorde Ford responded

Hi Jennifer, thank you for your great feedback! We're glad you had a positive experience with our efficient and friendly service team at Tenvoorde Ford. It's great to hear the shuttle service was helpful too. We appreciate your support and look forward to assisting you again!

January 28, 2025

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My f250 super duty was towed in for starting issues. The next day is was determined that the starter stopped working and it was replaced. I was able to drive my f250 home that same day. Mike and the ser More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Tenvoorde Ford responded

Thank you, Curtis, for your detailed feedback! We're glad to hear that Mike and our service technician were able to quickly and efficiently resolve the issue with your F250. We appreciate your recommendation to friends and family and look forward to assisting you again in the future!

January 23, 2025

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Very Professional and thorough. I would recommend service to anybody. I appreciate the honesty and care for my needs. More

by MPNORTON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Tenvoorde Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and thorough. At Tenvoorde Ford, we prioritize honesty and care, and we're so glad that it made a difference for you. We appreciate your recommendation and look forward to serving you again!

January 19, 2025

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I have had more work completed in the Quicklane area then the main shop but both do great work, too bad the Quicklane is more swamped, if they had more quality tech's, wait time would be down and probably ha More

by scott_gallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Stueve

Jan 19, 2025

Tenvoorde Ford responded

Hi Scott, thanks for your feedback! We're glad both the Quicklane and main shop have provided great service. We understand the wait times can be frustrating and are working on improving efficiency. We appreciate your patience and value your input! Feel free to reach out if you need anything else.

December 20, 2024

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Employee Rating

Sales department does not stand behind their word. ? When I bought my lariat 2018 took it for test ride told the salesman. There’s a problem with the front end we need to have it fixed. They did work More

by mnentl
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Culhane, KELVIN LARSON

Jan 31, 2025

Tenvoorde Ford responded

Mark, we are sorry for your experience and that we could not resolve the driveline concerns. We realize the situation was not ideal but we are glad we were able to come to a resolution. If you would like to discuss the situation further you can contact Kris Culhane at kculhane@tenvoordeford.com

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