Mackenzie Smebak
Service Drive Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
18 yrs, 1 mo
Industry Experience
18 yrs, 1 mo
483 Reviews
Write a Review483 Reviews of Mackenzie Smebak
December 06, 2023
The workers were very courteous and explained what they were doing. Very nice lounge for those of us who were waiting for information about our vehicle, Would not have any problem going back to this deal were doing. Very nice lounge for those of us who were waiting for information about our vehicle, Would not have any problem going back to this dealership for future needs! More
Other Employees Tagged: Bill Bush
November 16, 2023
Scheduled oil change online and was done within an hour. Service was fantastic! Everyone was friendly and would totally recommend their service department. Service was fantastic! Everyone was friendly and would totally recommend their service department. More
Other Employees Tagged: Tracy Cataract, Bill Bush
November 16, 2023
Very good You always do an excellent job for us. I like the fact that everything is checked out. Better to find out at the dealership, than find it on road. I like the fact that everything is checked out. Better to find out at the dealership, than find it on road. More
Other Employees Tagged: Tracy Cataract, Bill Bush
November 14, 2023
We have been happy over the years with the service department. We have not purchased vehicles here. department. We have not purchased vehicles here. More
Other Employees Tagged: Tracy Cataract
November 07, 2023
I have all my service work done here on my 2012 RAM 2500 that just turned 220,000 miles. Been great dealing with Kenzie in service. When it came time to order a new vehicle came here and it was great workin that just turned 220,000 miles. Been great dealing with Kenzie in service. When it came time to order a new vehicle came here and it was great working with Betsy. Very thorough explanation of new vehicle and answering all our questions! More
Other Employees Tagged: Elizabeth (Betsy) Triebold
October 15, 2023
The staff is always very pleasant and willing to answer any questions I have, which makes getting my vehicle serviced easy. any questions I have, which makes getting my vehicle serviced easy. More
Other Employees Tagged: Steve Hartke
October 14, 2023
We had a problem after our service was done. My wife went on a trip from Osceola, WI. down to Hartford, WI. On the way there she ran into a problem with the Jeep. The mechanic that did the oi My wife went on a trip from Osceola, WI. down to Hartford, WI. On the way there she ran into a problem with the Jeep. The mechanic that did the oil change and check list forgot to put the top cover onto the air filter. It was setting way off from the air filter. In turn the engine kicked off the cruise on the 90/94 freeway and the speedometer dropped down to a very slow speed. She was very fortunate that no one hit her as she moved over to the shoulder. This was very stressful for her! She was able to get off at the next exit to a gas station where she found someone that could help her. They discovered the cover and placed it back on the filter, but at that time she didn't know if it would be resolved or not and the mechanic that put it back on recommended that she keep the heat on high all the rest of the way. She then took it to another mechanic when she arrived at Hartford and he gave it a good going over. He did feel sure that it was okay to make the trip home and it was. So she went through all of that because of this person not doing the job right! More
Other Employees Tagged: Tracy Cataract
September 28, 2023
Was quick. Staff was friendly and helpful. They even gave us a free car wash as we had just washed our vehicle before we came in for our appointment. Staff was friendly and helpful. They even gave us a free car wash as we had just washed our vehicle before we came in for our appointment. More
Other Employees Tagged: Tracy Cataract, Bill Bush
September 08, 2023
Fast and friendly service as usual. Love the staff Hudson Chrysler Dodge Jeep Ram. A+ Service! Love the staff Hudson Chrysler Dodge Jeep Ram. A+ Service! More
Other Employees Tagged: Tracy Cataract