Mackenzie Florence
Mackenzie Florence at Jim Ellis Kia of Kennesaw
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Mackenzie Florence

Kia Brand Specialist

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive
Kennesaw, GA 30144

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4.9
61 Reviews

Dealership Experience

2 yrs, 11 mos

4.9

61 Reviews

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61 Reviews of Mackenzie Florence

March 30, 2025

Dealership Rating
Employee Rating

Great experience, my lease was up on my Alfa Romeo, Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with More

by Peter Lehmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

We had a pleasant and smooth experience purchasing our new Kia at this dealership in Kennesaw. More

by Dale Dyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Mar 30, 2025

Jim Ellis Kia of Kennesaw responded

Dale Dyer, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 11, 2025

Dealership Rating
Employee Rating

Everyone was extremely kind and courteous. No one was pushy at all and we felt very welcomed and attended to. More

by Mikegus222
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Florence

Mar 14, 2025

Jim Ellis Kia of Kennesaw responded

Mikegus222, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Mar 16, 2025

Jim Ellis Kia of Kennesaw responded

Mikegus222, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2025

Dealership Rating
Employee Rating

Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

by tony.savage81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn, Kris Musgrove

Feb 28, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Tony.savage81! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 25, 2025

Dealership Rating
Employee Rating

Great process buying my Telluride online and not in the store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! More

by TGNANCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Feb 28, 2025

Jim Ellis Kia of Kennesaw responded

Tgnance, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 07, 2025

Dealership Rating
Employee Rating

The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, More

by Nicolas Kash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi

Feb 11, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

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Employee Rating

They are truly amazing! They listen to you and try to help you as much as they can. More

by RAYNESILVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Raynesilva, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 31, 2025

Dealership Rating
Employee Rating

Mckenzie was amazing very helpful. Very knowledgeable.. The dealership was very clean. Nice people too More

by tricia.cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Tricia.cook, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Dealership Rating
Employee Rating

The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig More

by SHANNON.MCDONNELL
Recommend Dealer
No

Other Employees Tagged: Bryson Smith

Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Shannon.mcdonnell, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

January 22, 2025

Dealership Rating
Employee Rating

Had a really nice experience getting my EV6. I definitely enjoyed working with them and would again More

by R0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Misty M. , Katherine Helms

Jan 24, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,R0! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

Jan 26, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,R0! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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