Mack Schmidt
Mack Schmidt at Webb Hyundai Merrillville
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Mack Schmidt

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.6
140 Reviews

Dealership Experience

9 yrs, 10 mos

Languages Spoken

English English

4.6

140 Reviews

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140 Reviews of Mack Schmidt

October 23, 2024

Dealership Rating
Employee Rating

Clean, fast and professional. I would recommend to others. Don’t like this 15 word minimum requirement. More

by nichols-dale
Recommend Dealer
Yes
Oct 25, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 10, 2024

Dealership Rating
Employee Rating

The service was great and everyone was friendly. My vehicle was serviced quickly and the kept me updated on the progress. More

by leflorekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . More

by RKLACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Benjamin James

Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

the service was great, did't have to on my way the more then 30min. More

by ddean386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Dealership Rating
Employee Rating

Great dealership with professional service department and sales staff, that understands the needs of the customer. More

by edavies271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Slater, Jacob Stasiak, Benjamin James , Brian Webb

Sep 24, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 29, 2024

Dealership Rating
Employee Rating

I had my 2024 Palisade in for its first service and to install the roof rack( that was still in the box from the dealer).I Picked up the vehicle 3 hours later and noticed the roof rack was deeply scratche More

by dajjotaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager reach out to discuss this further.

August 23, 2024

Dealership Rating
Employee Rating

I am glad I brought my car to Hyundai for repairs. The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue t More

by treese339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Jim Devault

Aug 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

Dealership Rating
Employee Rating

Service writer was friendly and listened to my concerns. The service manager kept me informed and my vehicle was returned in 3 weeks like I was quoted. Parts were on backorder. Thanks Webb Hyundia service w More

by davidison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin James , Jonathon

Aug 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju More

by Krishnadobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

Dealership Rating
Employee Rating

I was told my passenger side side view mirror was ready to be installed. I drove 30 miles each way only to be told it needed to be painted before it could be installed. I had brought the car with the broke More

by lemayrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

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