Mack Schmidt
Mack Schmidt at Webb Hyundai Merrillville

Mack Schmidt

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.6
157 Reviews

Dealership Experience

10 yrs, 5 mos

Languages Spoken

English English

4.6

157 Reviews

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157 Reviews of Mack Schmidt

June 28, 2025

Dealership Rating
Employee Rating

Amazing dealership! We just took our car in for its first oil change. Service was fast and great. More

by billysmedley3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 12, 2025

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As hard as they tried the steering issue still there. Wish I had never bought this car. More

by dr.szabo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

May 11, 2025

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Employee Rating

They did great work on my car, but the turnaround was longer than I would have liked. More

by rjcardis2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Jimenez, Justin Pfrommer , Mateo Arroyo, Jerome Lynch II, Jordan Sumners

May 12, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 17, 2025

Dealership Rating
Employee Rating

The service department is well staffed so there is very little waiting. Each person I dealt with seemed very knowledgeable More

by jacpanfil
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 16, 2025

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Employee Rating

Personnel were pleasant and professional. I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - pr More

by darynndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Justin Pfrommer

Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 26, 2025

Dealership Rating
Employee Rating

Friendly, good follow up on updates of car service, provided a car loaner- thank you More

by dmleneave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 17, 2025

Dealership Rating
Employee Rating

Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi More

by koetteritz1
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

March 15, 2025

Dealership Rating
Employee Rating

Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room More

by joecoltfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2025

Dealership Rating
Employee Rating

Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). More

by order0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 26, 2025

Dealership Rating
Employee Rating

I felt very informative from my last visit. Got me in and out pretty quick. More

by lois0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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