Mac McAlister

BASIC FUNDAMENTALS OF CUSTOMER SERVICE are not taught at this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able to facilitate emailing actual pictures of an advertised car. This is a known practice in the industry. that less than honest companies employ, because they do not actually have the car. It's considered FRAUD by the BBB. Often referred to as FISHING, a dealer may sell a car and never take possession actually, but continue advertising to use your email for contact and steering you to a similar car or like brand. Thomson has completely failed to facilitate taking pictures of the car I have inquired on multiple times. I would not buy that car from them now if they did provide them, as I warned them a negative review would be the result if not obliged within 48 hours. Do not recommend this dealership Integrity is meaningless to them. More

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Great service! Friendly helpful staff, answered all questions we had. Made repair experience very pleasant. Friendly helpful staff, answered all questions we had. Made repair experience very pleasant. More

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Fantastic employees, extremely experienced, helpful and motivated to assist the customer. Team work is evident from the time you enter the facility until you depart. Have a Ram dealer much closer to my h motivated to assist the customer. Team work is evident from the time you enter the facility until you depart. Have a Ram dealer much closer to my home but I chose Thomson Chrysler, Dodge, Jeep, Ram, Fiat. More

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Every one has been outstanding and friendly and always professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my e professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my experiences with dealerships keep up the great work and take care have a blessed day More

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A person with your best interest in mind Our vehicle needs are always met, great advice, service with a smile and always saving us money! Thankful for my hometown dealership and a wonderful Our vehicle needs are always met, great advice, service with a smile and always saving us money! Thankful for my hometown dealership and a wonderful friend! More

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My New Jeep It’s nice to know someone remembers what you want even if it’s a month or year down the road! That is what Mac did for me!! He remembered exactly what It’s nice to know someone remembers what you want even if it’s a month or year down the road! That is what Mac did for me!! He remembered exactly what I wanted in options and all and called me the second they took it in on trade 3 days later here I am, fast friendly family oriented service and NO HASSLE buying experience! Thank You Mac and Thomson Chrysler More

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Military AutoSource Pick-Up - Fantastic Experience The process was handled very professionally and we were able to pick up our brand new 2018 Jeep Cherokee after ordering it overseas while stationed in The process was handled very professionally and we were able to pick up our brand new 2018 Jeep Cherokee after ordering it overseas while stationed in Germany. We were met by Mr. Mac McAlister and were extremely surprised by how welcome he made us feel. He took a few hours to go over everything with us, from maintenance, to processing our temporary tags, and showing us quite literally every feature of our new Jeep. I would highly recommend this dealership and specifically Mac McAlister as he takes pride in supporting his customers and making them feel like part of the family. More

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Great salesman I just wanted to express my thanks to Mr.Mac McAlister for his help in finding a car in my price range . My son and I drove from Appling to Tomson t I just wanted to express my thanks to Mr.Mac McAlister for his help in finding a car in my price range . My son and I drove from Appling to Tomson to look at cars . We met with Mac and told him what we were looking for . He was very helpful with getting me a good car that I could afford . Thanks again Mac . I'll go back to Thomson the next time I need a car . Robert S. Lee More

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Truck Mac and I came to a great agreement on negotiation of total price. Great guy, matter of fact and straight to point would definitely work with him aga Mac and I came to a great agreement on negotiation of total price. Great guy, matter of fact and straight to point would definitely work with him again! More

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Where we buy our vehicles This is the 5th vehicle in 4 years that we have bought from Thomson Dodge. For every vehicle Mac McAlister has been there to help make each purchase e This is the 5th vehicle in 4 years that we have bought from Thomson Dodge. For every vehicle Mac McAlister has been there to help make each purchase easy and get us the best deal he can. From work vehicles to vehicles for our daughters we have had a great experience. If we ever have a concern, all we have to do is give Mac a call and he will do all he can to get it fixed. The vehicle in this picture was for our daughter and Mac helped us surprise her with the big red bow and all!!!!! More

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