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MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park
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MIKE BALIS

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of MIKE BALIS

July 29, 2023

Dealership Rating
Employee Rating

I was very pleased with Ken,and happy with the truck. I,m sure the truck will serve me well for a long time. More

by jongoldberg66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

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Aug 01, 2023

Victory Toyota of Brook Park responded

Jon, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

May 04, 2023

Dealership Rating
Employee Rating

I came in for oil change. Work was completed to my satisfaction and in a timely manner while I waited. More

by RFURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2023

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Employee Rating

No hassel and easy purchase. Sales and service teams are excellent and worked hand in hand to make my purchase and service simple. More

by OHSCOTT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

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May 05, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2023

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Employee Rating

Excellent customer service. Metro always takes care of things professionally and on a timely matter More

by TIM.LAWLESSSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SUSAN BOTTORF

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May 05, 2023

Victory Toyota of Brook Park responded

What an outstanding review! Kevin and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

May 04, 2023

Dealership Rating
Employee Rating

I am always satisfied with the work done at Metro Toyota. They do a great job. More

by MUGSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 02, 2023

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Employee Rating

always dependable and right there for you. I have been with them forever.They take extra time if needed More

by JACKIESLOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, Faliceonna Lopez

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May 05, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 27, 2023

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Employee Rating

After my oil change and tire rotation, I left then my tire light came on. I came back. They said they would take a look at it no problem, but it took longer to wait for the tire stem seal that they broke More

by Walkerthedog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 22, 2023

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Employee Rating

Very clean and professional. Quick service got me in and out and they even took me a few minutes late. More

by CB96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

You guys take care of everyone with a smile. I truly appreciate that, thank you More

by wilberts812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 20, 2023

Dealership Rating
Employee Rating

Waiting room was nice, although the fish seemed hungry. I wish b you had a bigger sample of new cars to look at. More

by SEASTONE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

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