MATTHEW WILSON

Slow response time on text, very difficult to deal with had to wait too long. You should never make the customer wrong even when you know he is. Your team needs to go through sales and follow up training. had to wait too long. You should never make the customer wrong even when you know he is. Your team needs to go through sales and follow up training. More

by tug Huddleston Verified Customer Verified Customer

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The salesman and sales manager were very pushy when I told him I had another deal working with another dealership. They were still pushing for me to buy their vehicle. They even picked up a vehicle from told him I had another deal working with another dealership. They were still pushing for me to buy their vehicle. They even picked up a vehicle from a different dealership before I committed to buying that truck the financial guy John should be the one that is the general manager of the dealership. He is the one that actually made me comfortable buying from there Without him. I would have walked away from the deal completely due to the pushiness and overbearing of the salesman and sales manager texting and calling all day long. The price was subpar, but it was the only truck with the color and trim package in the area and they had actually went and picked it up off the dealer lot during a dealer trade With Ocala Dodge ram before I could make the deal with Ocala I had told the salesman I was speaking with Ocala about the truck They went and bought it from Ocala so I had to buy it from Gainesville. I think that’s very shady business practices but again I had to buy that one to get the truck. I wanted 10 out of 10 recommend dealing with John the financial guy if you could deal with him from starting to finish, I would say I would write the dealership a 10 stars out of five he is the absolute best Person I’ve ever dealt with buying a new or used vehicle ever made the transaction actually happen because without him, I would’ve definitely walked away More

by EMTZJR1985 Verified Customer Verified Customer

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Dealing with Gainesville Ram was better than you would expect. Everyone was more than helpful. A special shout out to Dennis Rubacha the general manager, Dennis went above and beyond expectations. expect. Everyone was more than helpful. A special shout out to Dennis Rubacha the general manager, Dennis went above and beyond expectations. More

by Richard Verified Customer Verified Customer

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Very friendly great customer service and absolutely very easy to work with. Will be back again when I need another vehicle. easy to work with. Will be back again when I need another vehicle. More

by deb2803 Verified Customer Verified Customer

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Th service is so bad I wish not to commit from sales to service bad business. service bad business. More

by Jesus Verified Customer Verified Customer

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My experience with Gainesville Chrysler Dodge was very poor. After I purchased my vehicle I was promised another spare key. After several calls and leaving message I have not received a call back. Sinc poor. After I purchased my vehicle I was promised another spare key. After several calls and leaving message I have not received a call back. Since my purchase the old days is no longer there. I’ve made a few attempts in person and have not been granted my spare key. More

by mstamd1 Verified Customer Verified Customer

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Great service and friendly staff. Went out of way to help and make sure taken care of Went out of way to help and make sure taken care of More

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Kind, did not pressure, very knowledgeable of products, worked well with each other, had variety of options worked well with each other, had variety of options More

by jhenigar Verified Customer Verified Customer

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Very polite,courteous. Worked with me and my spouse to get best deal for our money Worked with me and my spouse to get best deal for our money More

by CW2STEVE63 Verified Customer Verified Customer

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I had an exceptional experience with the service, parts and sales department in one visit. Very professional and Willy to step up to the plate to take good care of a customer. Thank you. and sales department in one visit. Very professional and Willy to step up to the plate to take good care of a customer. Thank you. More

by SteveG Verified Customer Verified Customer

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