MARK MERCER

Over the years in buying cars through different dealership's this dealership performed amazing from the beginning to the end it was less than 4 hours to completion. Regarding Noah he was very ill dealership's this dealership performed amazing from the beginning to the end it was less than 4 hours to completion. Regarding Noah he was very ill and should not have been at work in his condition. Regarding Mark he made some comments early on about our church from over a decade ago that really did not need to be mentioned. Overall the entire team was great and worked hard to secure our business. Mark even delivered the car to our house as my wife was unable to drive in her current condition. During the drive taking Mark back to the dealership the driver side mirror appeared to be loose as it vibrated badly but the passenger side did not. This is still an open issue and Mark said he would work to help resolve this issue. Again, overall my wife and I are very pleased with Buick GMC Brooksville. More

by JEFF.MATTEOLI Verified Customer Verified Customer

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We drove from Orlando to this dealership, as soon as we arrived we were greeted at the door by Mark and welcomed into the sales gallery with a cup of coffee. The sales managers Noah and John came over to g arrived we were greeted at the door by Mark and welcomed into the sales gallery with a cup of coffee. The sales managers Noah and John came over to greet us and worked to make the purchase very quick and easy. Once we were finished Mark walked us out to the car and helped move our personal items over from the old car to the new car. Overall great experience and would recommend to friends and family. More

by MDENNISON2 Verified Customer Verified Customer

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Awesome people very friendly and patient They brought vehicles to the showroom to view instead of going out to the vehicle. Great customer care vehicles to the showroom to view instead of going out to the vehicle. Great customer care More

by JPALMISANO227 Verified Customer Verified Customer

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Mark Mercer has been very helpful to us. We will definitely recommend him to our friends We will definitely recommend him to our friends More

by ACIAPPINA Verified Customer Verified Customer

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Everyone was very helpful and straightforward. They have a good selection of vehicles to choose from. They have a good selection of vehicles to choose from. More

by EMSCOOPER Verified Customer Verified Customer

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Mark was fabulous to deal with - we would recommend him to anyone. Dealership made the entire purchase experience very smooth and simple. to anyone. Dealership made the entire purchase experience very smooth and simple. More

by SLDOSCHER Verified Customer Verified Customer

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Great service from the moment we waked in the door till we left with the new car. Wouldn’t go anywhere else. Thanks to everyone at the dealership we left with the new car. Wouldn’t go anywhere else. Thanks to everyone at the dealership More

by BBUCHAN77 Verified Customer Verified Customer

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All the agents were great providing the help and support that I need for find the perfect car and financial solution for me. Their guidance made the entire process so much easier, and I truly appreciate how that I need for find the perfect car and financial solution for me. Their guidance made the entire process so much easier, and I truly appreciate how the team took care of everything, making sure I was comfortable with my choices. More

by Kelly Trilivas Verified Customer Verified Customer

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Friendly staff. Clean showroom and service waiting area. No high pressure sales tactics. Very helpful in finding the vehicle you want. Clean showroom and service waiting area. No high pressure sales tactics. Very helpful in finding the vehicle you want. More

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Not trustworthy. They tell you one thing and then do what’s beneficial for them. They steer you away from a cash purchase so they can make money on your financed po They tell you one thing and then do what’s beneficial for them. They steer you away from a cash purchase so they can make money on your financed portion. They’ll play games with the finance term to artificially lower the payments so they can then sell you the extended warranty. They are very nice people who have no problem taking advantage of you! They are well versed in doing what benefits them, not the customer! Be cautious. Be deliberate More

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