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MARCUS JOHNSON
MARCUS JOHNSON at McDonough Hyundai
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MARCUS JOHNSON

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of MARCUS JOHNSON

March 08, 2025

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Employee Rating

Customer service mqmade me feelblike the best customer they have ever had. Paid attention to all the details. More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Willie Fisher, Gregory Stafford, Jamaal Autry, Moises Bonilla, Michael Brim, JADEN BOND, AVI RAMLINGUM

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Mar 09, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 06, 2025

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Employee Rating

Efficient, prompt, courteous and friendly service. Tony consistently provides excellent customer service. I appreciate the fact that he listens and is very informative. He seems to be very people orie More

by kastokes25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

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Mar 06, 2025

McDonough Hyundai responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Mar 06, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 21, 2025

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Employee Rating

Took over a month to receive a status update on my vehicles issue. I never was called directly with any updates or progression. I had to take the initiative and call the dealership for a status update More

by aneshia black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Stephen 5 Stars, Shelly 1 star

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Feb 24, 2025

McDonough Hyundai responded

Hi Aneshia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (888) 346-8956 so we can understand your situation better in order to try and turn your experience around. Thank you, McDonough Hyundai

February 15, 2025

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Employee Rating

This is the best dealership I've ever attended. Fast, clean , clear instruction on what to do More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Michael J Austin, Gregory Stafford, Jamaal Autry, Moises Bonilla, Mike McConaha, JADEN BOND

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Feb 17, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 02, 2025

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The dealership was very professional, clean, and prompt. The service agent was understanding with the service requirements of my vehicle. More

by taq69ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JADEN BOND

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Feb 03, 2025

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 31, 2025

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Employee Rating

The reservation service is good and the service time is accurate and fast, and I plan to visit again next time More

by CH, Yoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

January 29, 2025

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Employee Rating

Everything was great especially goring through the 2nd snow storm snow storm. Thanks so much More

by lindab1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND , Andy ellines

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Jan 29, 2025

McDonough Hyundai responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

January 21, 2025

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Employee Rating

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE More

by raquel.downey03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Jan 21, 2025

McDonough Hyundai responded

Raquel, thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

January 16, 2025

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Employee Rating

Great work top to bottom, Tony is the man! Thank you, will be back soon More

by robnegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Jan 16, 2025

McDonough Hyundai responded

Rob, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 11, 2025

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Employee Rating

In the past l had no problems with an appointment. The AI, didn’t help . More

by Renee Robb-Truitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

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Jan 13, 2025

McDonough Hyundai responded

Hi Renee, thank you for taking the time to leave us your honest feedback. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

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