M'Tazi Payne
M'Tazi Payne at Southern Nissan Chesapeake

M'Tazi Payne | Page 91

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
967 Reviews
4.8

967 Reviews

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967 Reviews of M'Tazi Payne

May 04, 2024

Dealership Rating
Employee Rating

AThe amount of inventory on the lot has never been as extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southe More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Barber, mechanic

May 08, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Dealership Rating
Employee Rating

Wait Time was good keep you in form price was ok and tge coffee was good More

by Ellanash2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

Dealership Rating
Employee Rating

Appreciated the competent and courteous personnel. They kept me apprised of the status and progress of my car More

by sandybill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

May 08, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 03, 2024

Dealership Rating
Employee Rating

They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. More

by VPUREFOY614
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

May 03, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

Dealership Rating
Employee Rating

I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More

by JSGUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

May 03, 2024

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

Dealership Rating
Employee Rating

Staff is very professional. Ms. M’Tazi Payne was excellent at explaining everything in simplest terms, which is very important to me. More

by cpaige36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

May 03, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

Dealership Rating
Employee Rating

I think this dealership have very helpful people working in the service department I enjoy bringing my car here for service not the bill I enjoy the service that I am given More

by JACQUELINE.BRODIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Dealership Rating
Employee Rating

What I love about Nissan dealership They always on time And let me know what I need to get done I love her energy and smile,, Thank you miss Payne For being there for me! More

by luvofmylife757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Felipe

May 01, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

Dealership Rating
Employee Rating

The service is very slow. This dealership is expensive. They should have better drinks in the waiting area. More

by leighabc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Wolf

May 01, 2024

Southern Nissan Chesapeake responded

"Leighabc123" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 28, 2024

Dealership Rating
Employee Rating

The dealership is good overall. There is a significant lack of customer parking currently that makes pick-up and drop off awkward. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry

May 01, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

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