Lurie Keener | Page 15

LURIE KEENER IS AN ASSET TO LEXUS AND WESTSIDE LEXUS! We had first visited a local dealer in Austin. We were not happy with the offer we received. We lived in the Houston area until 2009 when we relocat We had first visited a local dealer in Austin. We were not happy with the offer we received. We lived in the Houston area until 2009 when we relocated to Central Texas so we decided we would check around on the Westside of Houston.......Westside Lexus was our first and only dealer in Houston to contact. I inquired about the RX 350. Lurie sent me an email later the same day. It was a very specific email about the vehicle in question and told me to send the information on my trade. Before the day was over he had priced the RX 350 I asked about and had an estimate on my trade, of course pending the vehicle was as described, etc. when we brought it in. We made an appointment with Lurie and I felt like I had known this man for quite some time. He was very pleasant, yet very professional. The price he quoted remained as well as as my trade in a little higher than the lower end of the estimate. I KEPT SAYING, THIS IS WHAT CAR BUYING SHOULD BE ABOUT! It is worth my time to know what I will be paying when I arrive. It was a little over 100 miles, but I left with my new Lexus RX 350! Thank you Lurie and Westside Lexus! More

by texpat89 Verified Customer Verified Customer

Report | Print

leasing new,car we have had very pleasant experiences in our relationship with the personnel at Westside Lexus & returned our previous leased car before the actual en we have had very pleasant experiences in our relationship with the personnel at Westside Lexus & returned our previous leased car before the actual end of the lease. More

by thewife Verified Customer Verified Customer

Report | Print

Thank you Lurie! Lurie was so incredibly helpful in finding me exactly what I needed and within my budget. He went above and beyond to give me options (because a girl Lurie was so incredibly helpful in finding me exactly what I needed and within my budget. He went above and beyond to give me options (because a girl needs options) and made sure I was comfortable and informed throughout every step of the process. The overall experience at Westside Lexus is elevated, friendly, accommodating, and comforting. I really couldn’t ask for more in a salesman! More

by LeeanneS Verified Customer Verified Customer

Report | Print

CPO RX350 Kim Jessee bent over backwards to meet our needs. We were on a very tight schedule when we came in to purchase a vehicle. He understood, and he foun Kim Jessee bent over backwards to meet our needs. We were on a very tight schedule when we came in to purchase a vehicle. He understood, and he found the exact vehicle we wanted. Fast, easy and an enjoyable experience. More

by rpolansky0 Verified Customer Verified Customer

Report | Print

Pleasant buying experience I reviewed information on the internet first and that proved to be helpful. After that the sales person was very helpful and everything went well. It I reviewed information on the internet first and that proved to be helpful. After that the sales person was very helpful and everything went well. It was a “no hassle “ car-buying experience. More

by mary0518 Verified Customer Verified Customer

Report | Print

No stress, worry Free Caleb was a great salesperson. Patient, informative, friendly and always available to answer my questions. The day I signed papers and picked up the c Caleb was a great salesperson. Patient, informative, friendly and always available to answer my questions. The day I signed papers and picked up the car he had everything waiting and ready to go. Very professional. More

by KATHY.PRUITT Verified Customer Verified Customer

Report | Print

New Lexus Mr. Keener was very professional and patient. He was very methodical and knowledgeable about providing information about the Lexus RX 350. Experience Mr. Keener was very professional and patient. He was very methodical and knowledgeable about providing information about the Lexus RX 350. Experienced some problems with financing extended warranty. More

by msduhart Verified Customer Verified Customer

Report | Print

Excellent service Lurie keener was very patient and professional. Made sure that the car was a good fit for me and that I understood a lot of complicated functions befo Lurie keener was very patient and professional. Made sure that the car was a good fit for me and that I understood a lot of complicated functions before I drove out. More

by J18 Verified Customer Verified Customer

Report | Print

Good Experience We were treated very well and everything was handled professionally. Commend Lurie for his approach for handling customers. We did a lot of the new ca We were treated very well and everything was handled professionally. Commend Lurie for his approach for handling customers. We did a lot of the new car pricing via email and Lurie was very good at getting back to us with pricing information and answers to question quickly. Job well done More

by gregmilne Verified Customer Verified Customer

Report | Print

Efficient, Punctual Cooperative Very pleased with Westside.....Lurie the internet Sales Manager was very efficient and cooperative and my trade in and purchase was taken care of quic Very pleased with Westside.....Lurie the internet Sales Manager was very efficient and cooperative and my trade in and purchase was taken care of quickly with a minimal amount of waiting, which was good as I had to travel a very long way going and coming to purchase my vehicle. Very pleased with all aspects of the transaction. More

by petejurica Verified Customer Verified Customer

Report | Print