Dealership Experience
10 yrs, 5 mos
Industry Experience
13 yrs
67 Reviews
Write a Review67 Reviews of Lukus Felder
January 16, 2025
Very friendly polite concern very clear when explaining to me on the recalls of my vehicle. Also informed me that i might be eligible for a gas card . to me on the recalls of my vehicle. Also informed me that i might be eligible for a gas card . More
Other Employees Tagged: Ken Sidana , Victor Mercado
January 12, 2025
DO NOT BUY from this dealership After 3 hours of negotiating - leaving table over and over - we agreed on a number Always take a photo of the negotiation paper bc I left without anything he I discu negotiating - leaving table over and over - we agreed on a number Always take a photo of the negotiation paper bc I left without anything he I discussed so I don’t have proof. I see how they wear you down that all you want to do is get out of there . I am still waiting on the matts he promised. They have been mailed 2 times per him. Finance manager changed the numbers and add extra “warranties” that we never discussed! Gave me paperwork in a Flash Drive!! Thank God I opened it and found his deception!! How many other people has he up charged and they never open the flash drive and are not aware. When I went back to ask him to explain the numbers and remove the extras he put on. He removed the $1400 I was charged for oil changes for year 4-7!!!! When I said I will probably remove the extended warranty - he got mad and said then I’m also removing the extra $600 I gave you for your trade in. WTH !! I later found out that he makes lots of $$$ for these add ons. He never could explain the over sticker price! He said talk with your salesman I later called to cancel the extended warranty and was disconnected!!! Again ! How many people are being scammed ? More
January 01, 2025
I am a repeat happy customer of Greenway Hyundai. I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks to customers and listens if they need help. Managers like Berk also go above and beyond to help if you have any issues. When you shop there you feel like family and they do whatever it takes to make sure you are happy and get the best deal. My newest car is the 2025 Santa Fe Calligraphy Hybrid and I love it. The service department is top notch and I highly recommend them! Jorge in the finance department will help you get the best deal and is always available if you have a question or concern, even if it isn’t finance related. Woody is the man to see to get you in the car you want if you are buying . He is friendly, knowledgeable, and not at all pushy. He works with you to get you exactly what you want at the price you want. The awesome ladies who get you a loaner if you have your car serviced are also so helpful and friendly and they put out great snacks if you are waiting or shopping. If you are looking for a car or need your car serviced give them a try, you will be a return customer! More
Other Employees Tagged: Ken Sidana , Victor Mercado, Woody, Jorge, Berk, Omar, Jafaar, Jay, and the ladies who help with the loaners-
December 06, 2024
Henry Cornett was very knowledgeable and helpful concerning current maintenance appointment and future maintenance schedule. Jasmine was extremely helpful with scheduling appointment and has excell concerning current maintenance appointment and future maintenance schedule. Jasmine was extremely helpful with scheduling appointment and has excellent telephone etiquette. More
December 05, 2024
I would advise persons not to buy from this dealership. If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door price offer before beginning any talks with them. . On September 15, 2023 I financed a 2023 Santa Fae XRT from this company. A few days later I found out that they had added over $15000 worth of add on's to the sale contract without my conscent or knowledge. They even charged me $2000 more than the listed sales price. For over one year now I have been trying to fix the issues with the manager Mr. Ken Sidana but instead of trying to fix the issues he is trying to rob me still. He acknowledges the fax that fraud took place during my transaction with the company but refuses to refund me my money or fix the issues unless I sign a release saying that I will accept $7600 as final payment and not take legal action against him or his company. I submitted to him signed documents showing that certain items are to be cancelled from my account and the funds credited to my account but he has refused to do so despite me having a signed contract with an agent of his company. These people took out a $52000 loan in my name from Hyundai Finance when the SUV was not worth more than $37000 and they want me to pay interest on a $52000 loan and only give me $7600 for the fraudulent act they had done, I am now forced to take the matter to court and advice Hyundai Finance and Hyundai Company of there illegal actions and how this is damaging there brand and that they should reconsider doing business with Hyundai Orlando Greenway, I tried to settle the matter with the manager privately for over one year now . He admits that fraud was committed on my account but refuses to fix it, The manager at the dealership agrees with me that I was over charged $2000 over the sales price and I told him to send those funds to Hyundai Finance or give me in a personal check and he said no, Not unless I sign to accept there ridiculous settlement offer they are offering as settlement to this case, I signed a contract for the cancellation of an item called Luxcare from my account in September 2023 and one year and 2 months later this item has not been cancelled which means that I am still been charged interest on this item. On that same document I signed to have some items cancelled and these items were cancelled 9 months later after I signed this , How can it be right for a car dealership to take out a $52000 loan on your behalf when the SUV is worth only about $37000 , They say to you that they commit fraud in your name but you must bare the penalty, Be careful when doing business with this car dealership. Make sure that the sticker price matches what is on the sales contract. Avoid the sales agent called Lucas More
December 05, 2024
William found the perfect vehicle for me and my family. I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family ha I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family has a safe and dependable vehicle. More
Other Employees Tagged: Ken Sidana , William was the guy that I worked with. Lukus just in later to assist
November 27, 2024
The sales person I have was not knowledgeable with the car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. More
Other Employees Tagged: Ken Sidana , Victor Mercado
November 24, 2024
Excellent service. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. More
Other Employees Tagged: Ken Sidana , Victor Mercado
November 09, 2024
They did A excellent job very good customer service and I will recommend someone to buy a car for them will recommend someone to buy a car for them More
Other Employees Tagged: Ken Sidana , Victor Mercado
October 05, 2024
The way they treated me was great. The service personal was very accurate in their explanations. The service personal was very accurate in their explanations. More
Other Employees Tagged: Ken Sidana , Victor Mercado, Omar