Luke Trosclair
Luke Trosclair at Moore Buick GMC
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Luke Trosclair

Sales Consultant/Certified Technology Expert

Moore Buick GMC

2445 N Marine Blvd
Jacksonville, NC 28546

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5.0
174 Reviews

I have been in Onslow County off and on since 1954. My father was a retired 1st Sgt in the Marine Corps. I love cars, trucks and motorcycles. I believe customers want to be treated fairly and honestly. I stay in touch with birthday cards and holiday cards, just to let my customers know I am here and thinking about them. Moore Buick GMC has been a great place to work at for me since 1986. Come see me for a fun buying experience!

Dealership Experience

38 yrs, 6 mos

Industry Experience

38 yrs, 6 mos

Languages Spoken

English English

5.0

174 Reviews

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174 Reviews of Luke Trosclair

October 17, 2024

Dealership Rating
Employee Rating

All the people that were great, very knowledgeable and polite get you in and out. More

by steverg1957
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Pohlman, Gerald Hines

Oct 19, 2024

Moore Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

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Process to purchase our new Yukon XL was very easy. Moore Buick was very professional and fair on the transaction. More

by lstegall99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Smoak, Paul Henry, Jim Wright, John Stephens , Josh in parts

Oct 18, 2024

Moore Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

October 10, 2024

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I paid for the installation of the front license plate and it was not installed. The right front spring was not installed properly by GMC. The repair was accomplished by a local Chevy Dealer. More

by pnangano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Kephas, Rj Filoon

Oct 13, 2024

Moore Buick GMC responded

We are disappointed to learn of your experience here at Moore Buick GMC Truck, INC., but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 455-1414 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 04, 2024

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Employee Rating

Our purchase was personal and seamless. We love our new truck and feel confident we received a great deal. More

by jodieramsey
Recommend Dealer
Yes

Other Employees Tagged: Paul Henry, Ted Azam

Oct 12, 2024

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

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Employee Rating

DID NOT HELP OUT WHAT SO EVER! LEFT FRUSTRATED! BECAUSE I KNEW THE WORK COULD HAVE BEEN DONE AT YOUR SHOP TO REMOVE A BOLT! WAS TOLD TO WELD A NUT TO THE BROKEN BOLT! BULL HOOKIE! More

by DSOKOLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ted Azam

Oct 02, 2024

Moore Buick GMC responded

It is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (910) 455-1414. We look forward to hearing from you.

August 23, 2024

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Super Dealership with very knowledgeable people who truly care about their customers and treat them accordingly. The only Dealer in town I care to deal with. More

by Thomas Pawloski
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Smoak, Paul Henry

Aug 31, 2024

Moore Buick GMC responded

Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 21, 2024

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Super service, timely and expertise shines through. Great to do business with. Only dealer in town to do bussiness with More

by Thomas Pawloski
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2024

Moore Buick GMC responded

Thomas, we are very happy to have provided you with such a positive experience! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

May 19, 2024

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Moore Buick is amazing. They are so helpful and always professional. I always recommend them to my friends. More

by teena.stephens
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 22, 2024

Moore Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 27, 2024

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They add on many extra fee’s and warranties, that have high paying deductibles! Read your paperwork carefully before you sign! More

by jamese.rusklll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2024

Moore Buick GMC responded

It's upsetting to hear that your experience was anything but stellar. Please contact us at (910) 378-0190 so we can work with you to make this right.

March 23, 2024

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Employee Rating

Great dealing with Luke, we’ve purchased 5 vehicles from Moore and Satisfied with everything! More

by allenterry1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Moore Buick GMC responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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