My name is Luke Jones. I'm the Fixed Operations Director with over 25 years of experience working within customer service and automotive repair industry. I take great pride in our work and reputation. We have a passion for service and completely satisfying those we serve.
Read moreDealership Experience
13 yrs, 3 mos
Industry Experience
35 yrs, 11 mos
Specialties & Trainings
Malcolm Baldrige National Quality Award
Dale Carnegie Leadership and Communication
Lexus Parts Managment
Toyota Parts Managment
GM Fixed Operations
View more specialties & trainings14 Reviews
Write a Review14 Reviews of Luke Jones
March 14, 2024
this place is awesome,I highly recommend this place! will be back for more cars. will be back for more cars. More
Other Employees Tagged: Sergio Cardenas
February 22, 2024
They were able to get my truck in quickly and provided great communication and completed the work when promised. great communication and completed the work when promised. More
Other Employees Tagged: Josh Hewitt
February 20, 2024
Friendly, informative, and very enjoyable people! Answered all my questions! Called back and got more information! Answered all my questions! Called back and got more information! More
Other Employees Tagged: Chris Morales, Josh Hewitt, Lorie Settle, OzValdo Martinez
February 08, 2024
Great experience very nice maintenance shop. Quick service. Mario was always very professional and likeable! Quick service. Mario was always very professional and likeable! More
Other Employees Tagged: Mario Rodriguez, Lorie Settle
January 30, 2024
Best customer service from a car service that i've ever had. The family like experience made me even come back and buy another car. had. The family like experience made me even come back and buy another car. More
Other Employees Tagged: Steven Rodriguez , Matt gets 5 stars
January 24, 2024
Salesman was great, smooth transaction, service dept is very helpful and always helps with all my needs very helpful and always helps with all my needs More
Other Employees Tagged: Mario Rodriguez, OzValdo Martinez
January 09, 2024
Mario is one of the best in town. He always takes care of my wife and I. Thank you sir! He always takes care of my wife and I. Thank you sir! More
Other Employees Tagged: Chris Morales, Mario Rodriguez, Josh Hewitt
January 06, 2024
The service department and mechanics with the highest level of professionalism and competence. Happy to continue to bring my vehicles here. level of professionalism and competence. Happy to continue to bring my vehicles here. More
Other Employees Tagged: Mario Rodriguez , Jose Sanchez (Best Mechanic in the Concho Valley)
January 03, 2024
Awesome service as always! Mario was extremely helpful. Have never had an isssue. Will continue to buy GMC for this reason. Mario was extremely helpful. Have never had an isssue. Will continue to buy GMC for this reason. More
Other Employees Tagged: Mario Rodriguez
January 03, 2024
Horrible. They say if your vehicle is over 10 years old that GM won’t back them up on parts. What shop needs backup? Sad. Toliver brothers Chevrolet in Ballin They say if your vehicle is over 10 years old that GM won’t back them up on parts. What shop needs backup? Sad. Toliver brothers Chevrolet in Ballinger will take care of you 100%. Mitchell Buick GMC is a joke. They want you to trade in so they can sell that(old) vehicle to someone else. Scam More