Luke Griego
Luke Griego at San Antonio Dodge Chrysler Jeep Ram
Refer Me

Luke Griego

User Car Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

Contact Me
4.2
93 Reviews

Dealership Experience

3 yrs, 9 mos

4.2

93 Reviews

Write a Review

93 Reviews of Luke Griego

December 14, 2024

Dealership Rating
Employee Rating

Randle was an awesome salesperson. Very honest and friendly. I will be sending friends and family to him!! More

by pjchapped
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 20, 2024

Dealership Rating
Employee Rating

Jasmine & Jaylen were helpful in getting a video of the vehicle to me shortly after inquiring. This purchase was done out of state and the vehicle was shipped to me, so I understand that things may not go More

by JOCABALLERO724
Recommend Dealer
No

Other Employees Tagged: Jaylen Murray, Marco Benavides

Nov 23, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 03, 2024

Dealership Rating
Employee Rating

The dealership has gotten an upgrade which was nice. Everyone was pleasant to deal with. More

by KYLETOMLINSON17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Kyle, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 03, 2024

Dealership Rating
Employee Rating

I would totally recommend people to visit dealership only it issue I had with dealership was having problems getting a hold of my sales person always had to speak with receptionist got a little annoying serv More

by harlleymathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 07, 2024

Dealership Rating
Employee Rating

Beware of this dealership and their advertised pricing. They will add a $3500 “reconditioning fee” to the price of the vehicle. They did not even change the oil. It’s a rip off. I negotiated the fee down b More

by tracefinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Saechelle Lugo , Nabil Dayekh

Sep 11, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

August 28, 2024

Dealership Rating
Employee Rating

Dealer inflated pricing on stale vehicle, customer research across all KBB, Cars, edmunds, and local dealers was not considered. Received call stating intent to meet customer OTD#. On arrival met with More

by Disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

August 13, 2024

Dealership Rating
Employee Rating

Saleman Randle was helpful and not a problem in this scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the More

by Mike A.
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Randle Harrelson

Aug 17, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

June 12, 2024

Dealership Rating
Employee Rating

Terrible customer service. They refused to purchase or provide a second key fob. When asked about the $2400 service charge that is to be used for any and all maintenance or ite More

by markluera12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Montz

Jun 16, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 15, 2024

Dealership Rating
Employee Rating

Staff was very attentive, and kind. I felt welcomed and I was informed about any questions I had. Definitely recommend, and definitely will be going back! More

by oliviaruiz553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Houston , Steven Miller, Franklin Miranda

May 16, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much, Olivia, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 05, 2024

Dealership Rating
Employee Rating

Good folks. Bought a demon from them. Would do it again in the future. Thanks More

by MICHAEL@CERTISTRUCT.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Michael, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

1
...

Dealership Inventory (346 Vehicles)

used 2022 Jeep Wrangler Unlimited car, priced at $28,799
2022 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2016 Porsche Boxster car, priced at $46,315
2016 Porsche Boxster
used
GT Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Jeep Wrangler car, priced at $44,589
2024 Jeep Wrangler
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $37,641
2024 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2020 Ford F-150 car, priced at $39,741
2020 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wagoneer L car, priced at $66,824
2024 Jeep Wagoneer L
new
River Rock exterior
Automatic
Rear-wheel Drive