Luis Valdes
Luis Valdes at Capital Toyota, Inc.
Refer Me

Luis Valdes

Toyota Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

Contact Me
4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of Luis Valdes

January 11, 2025

Dealership Rating
Employee Rating

Aaron was very helpful and timely. He was very helpful even after we bought the suv More

by thefivedollarfarm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Sterzik, Eddie Triplett

Jan 20, 2025

Capital Toyota, Inc. responded

Thank you for your kind review! We’re so glad to hear that Aaron was able to assist you both during and after your SUV purchase. Providing helpful and timely service is always our goal, and we’re thrilled to know Aaron went above and beyond to ensure your experience was a great one. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 09, 2025

Dealership Rating
Employee Rating

Service was quick and easy. Its nice being able to schedule online and pick a convenient time. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Capital Toyota, Inc. responded

Thank you for your great feedback! We’re so glad to hear that your service experience was quick and easy. We’re also happy that our online scheduling made it convenient for you to choose a time that worked best. We appreciate your support and look forward to continuing to serve you in the future!

January 03, 2025

Dealership Rating
Employee Rating

Excellent dealership and great service; have been buying cars and getting them services at Capital Toyota for over 10 years, and highly recommend them! More

by blgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

Jan 03, 2025

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty over the past 10 years! We’re truly honored to be your go-to dealership for both purchasing and servicing your vehicles. Your recommendation means the world to us, and we’re grateful to have had the opportunity to serve you for so long. We look forward to many more years of providing excellent service!

November 15, 2024

Dealership Rating
Employee Rating

Louis V was extremely caring and helpful today. While traveling in the area with my paralyzed husband, we had a warning light illuminate in our 2020 Sienna. Capital Toyota folks quickly let me know More

by nanna032706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 🌟 We’re so glad Louis and the team were able to assist you quickly and get you back on the road. We understand how important it is to have a reliable vehicle, especially while traveling, and we’re honored to have been able to help. 🚗💙 Thank you for choosing Capital Toyota, and please don’t hesitate to reach out if you need anything in the future. Safe travels to you and your husband! 😊

September 24, 2024

Dealership Rating
Employee Rating

They were great to work with. They fixed an o ring that they had installed previously. They took it right in and even gave me rental car to use. Had it fixed promptly and kept me More

by shwnsndrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so glad to hear that we could take care of the issue promptly and provide you with a rental car while we worked on your vehicle. Keeping our customers informed and ensuring their peace of mind is always our priority. It was a pleasure working with you, and we truly appreciate your trust in us. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing Capital Toyota, and safe travels!

September 19, 2024

Dealership Rating
Employee Rating

Great communication, quickly completed the work. Excellent This is the first time to use the Toyota service. More

by putnamcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that the communication was clear and efficient. It’s fantastic to know that your first visit to Capital Toyota for service was excellent! We truly appreciate your trust in us and look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out. Safe travels!

September 11, 2024

Dealership Rating
Employee Rating

Very good service and staff to work with. I did not feel pressured during my experience working with the staff. More

by titans7453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Painter

Sep 16, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our service staff, and that you felt comfortable throughout the process. Our team strives to provide a pressure-free environment and excellent service, so your feedback means a lot to us. If you need anything in the future, we’re always here to help. Have a great day!

August 09, 2024

Dealership Rating
Employee Rating

Great staff and service. Very helpful friendly and professional. Not sure what else to say! More

by Tielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Capital Toyota, Inc. responded

Thank you for the positive feedback! We’re thrilled to hear that you found our staff helpful, friendly, and professional. We appreciate you taking the time to share your experience and look forward to serving you again in the future!

August 03, 2024

Dealership Rating
Employee Rating

Excelentes servicios y muy buenas atenciones de todo el personal, estoy muy satisfecho con ellos More

by rosisflores86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Capital Toyota, Inc. responded

¡Muchas gracias por su amable comentario! Nos alegra mucho saber que está satisfecho/a con nuestros servicios y la atención de nuestro personal. Su satisfacción es nuestra prioridad, y apreciamos mucho sus palabras. Esperamos poder servirle nuevamente en el futuro.

July 25, 2024

Dealership Rating
Employee Rating

Luis is an awesome service manager! He went above and beyond to make sure I was kept informed as my car was being serviced and repaired. He truly cared about my urgent situation and mad More

by Angnewl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Capital Toyota, Inc. responded

Thank you for your fantastic review! We’re thrilled to hear that Luis went above and beyond to assist you and keep you informed throughout the service process. It’s great to know he handled your urgent situation with care and secured the necessary parts and discounts for you. We appreciate your kind words about our team’s service, and we’re delighted we could provide such a positive experience. If you need anything in the future, don’t hesitate to reach out. Thanks for choosing Capital Toyota!

1

Dealership Inventory (206 Vehicles)

new 2024 Toyota Tundra car, priced at $52,976
2024 Toyota Tundra
new
MAG GRY MET exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tacoma car, priced at $41,744
2024 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
used 2021 Toyota 4Runner car, priced at $30,950
2021 Toyota 4Runner
used
Classic Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2020 GMC Yukon XL car, priced at $44,950
2020 GMC Yukon XL
used
Quicksilver Metallic exterior
Automatic
Four-wheel Drive
used 2022 Toyota Tacoma car, priced at $35,450
2022 Toyota Tacoma
used
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2020 Dodge Challenger car, priced at $40,950
2020 Dodge Challenger
used
Go Mango exterior
Manual
Rear-wheel Drive