Luis Torres-Duran
Luis Torres-Duran at Royal Kia
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Luis Torres-Duran

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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5.0
52 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

52 Reviews

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52 Reviews of Luis Torres-Duran

November 17, 2024

Dealership Rating
Employee Rating

I recently visited Royal Kia and had an amazing experience thanks to Jake and Luis! As a woman who knows very little about cars, I was initially nervous. But both Jake and Luis made me feel comfort More

by Savannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isis Brown

November 17, 2024

Dealership Rating
Employee Rating

I recently visited Royal Kia and had an amazing experience thanks to Jake and Luis! As a woman who knows very little about cars, I was initially nervous. But both Jake and Luis made me feel comfort More

by Savannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Nooter, Isis Brown

June 16, 2024

Dealership Rating
Employee Rating

Love the personal attention Nicole gave to us! She went overboard to make us feel great about our deal! More

by mm4ra1989
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 19, 2024

Royal Kia responded

Thank you for choosing Royal Kia and for sharing your positive experience! We're thrilled to hear that Nicole provided you with excellent service and went above and beyond to ensure you had a great deal. We look forward to welcoming you back again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 17, 2024

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Employee Rating

a very good experience, huge shoutout to Luis & Humberto for making this happen. Luis helped me find what i was looking for easily & really guided me through the process. definitely going to recommend him t More

by stetson k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

Apr 17, 2024

stetson k responded

they’re very good at what they do.

April 11, 2024

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Employee Rating

Luis was super helpful and friendly. He made the full process straightforward and hassle free! More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 16, 2024

Royal Kia responded

Thank you for taking the time to write about your experience with us, John! At Royal Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Luis was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 11, 2024

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I really appreciate the way you do business. You are fair and honest and not at all aggressive or forceful. More

by GeeGee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo , Dylan Swanson

Apr 16, 2024

Royal Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Apr 16, 2024

GeeGee responded

Great job everyone

April 06, 2024

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Employee Rating

Place was clean and comfortable and I was greeted by every staff member walking in. More

by Tiana P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Apr 10, 2024

Royal Kia responded

Tiana, thank you for writing this amazing review for our team! At Royal Kia, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 04, 2024

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Luis Torres was extremely personable and a true pleasure to work with. He had answers to all of our questions and make the process very smooth. More

by joshholguin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Royal Kia responded

Josh, I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 31, 2024

Dealership Rating
Employee Rating

Aaron made our new car buying experience very smooth! We can’t wait to tell our friends to come see him at Royal :) More

by nmdavis717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo, Aaron Thomke, William Ploetz , Carson Jones

Apr 03, 2024

Royal Kia responded

I'm pleased to hear that Aaron and our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

Dealership Rating
Employee Rating

Royal Kia is a dealership where the sales personnel are very knowledgeable about all of the vehicles they have. You’ll be with one person through your whole process. I couldn’t recommend them enough! More

by pcac23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Royal Kia responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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